Senior Problem Manager: Lead Root-Cause Resolution
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Problem Management Lead to oversee the end-to-end lifecycle of problem resolution for mission-critical IT services. The role emphasizes detecting root causes, coordinating with incident, change, and service owners, and driving data-driven improvements to stability and user experience.
The ideal candidate will apply ITIL practices, manage high-impact problems, and lead cross-functional remediation efforts while maintaining secure
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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