Senior Product Support Engineer - Zero Trust Escalations
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-08-08
Listing for:
Akamai Technologies, Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Cybersecurity, Systems Engineer, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
A Senior Product Support Engineer at Akamai Technologies, Inc. joins a global Escalation Team to drive resolution of complex security and enterprise access issues. You’ll act as SME, coordinate with R&D and PM, and ensure secure, reliable delivery for large customers.
You'll work with Zero Trust platforms, troubleshoot across HTTP/S, TLS/SSL, DNS, and cloud tech, and participate in on-call rotations. A 5+ year track record in technical support and a Bachelor's degree are required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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