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DNS Security Support Specialist (Tier I
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-08-09
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking Tier I Service Desk Agents to be the first point of contact for Protective DNS support. You will deliver courteous service, resolve basic technical issues, log tickets, and ensure requests meet SLA requirements, working closely with customers and end users.
Ideal candidates have HS Diploma and 1–3 years in tech support, strong communication, and familiarity with DNS concepts.
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