Sr. Claims Consultant; Adjuster

Please note:

This position is not remote. The successful candidate will be required to work on-site during the introductory period and transition to a hybrid schedule upon successful completion. Occasional in-person meetings, member visits, and travel within the state of Oregon are also required.

• Must provide regular, reliable, and predictable performance of duties.
• Must be available and accessible during work hours.
• The Sr. Claims Consultant will function as an integral member of the Property and Casualty team.
• Responsible for the investigation and handling of a wide variety and complexity of property and casualty claims. (Factual and legal)
• Responsible for estimating the cost for litigating a claim.
• Will actively participate in litigation meetings with expectation of participation.
• Develop and maintain excellent client relationships by providing timely responsiveness to communication and correspondence; timeliness and accuracy of information provided to clients.
• Responsible for negotiating settlements within authority granted;
  Will determine liability and total value of claims and negotiates settlements independently up to $100,000, after which will include the PC Claims Manager in all decision-making regarding settlement amounts.
• Responsible for ensuring that adequate reserves are set and reported.
• Responsible that all claim files are administered properly from inception to conclusion (i.e.: issuing releases and proper payments) including providing exceptional customer service and timely response to all claimants, members and other parties involved in the claims process.
• Responsible for the oversight and controlling the strategy and direction of a claim.
• Apply loss codes to reflect actual claims type and experience.
• The Sr. Claims Consultant may find themselves in a professional office environment, a courtroom, a board room or possibly a private residence of a claimant and must be able to drive to various locations for business purposes within the state of Oregon.

• Provide leadership and assistance to less experienced claim consultants.
• All other duties as assigned.

• High school diploma or equivalent
• Minimum of five years of experience in handling the full cycle of insurance claims
• Must have current and valid driver’s license to be able to drive and visit various member locations.; OR
• An equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the job.
• Associate degree or bachelor’s Degree in a related field preferred