Order Processor

Job Title: Order Processor

Job Description:We are seeking a skilled and customer-focused Order Processor to join our Onity Support team. This on-site position in Salem, Oregon, involves providing technical assistance for Onity hospitality and commercial products while ensuring excellent customer satisfaction.

Compensation:

• Hourly Pay Rate: $18.00/hr.
• Schedule: Full-time (40 hours/week) with potential for overtime.
• Hours of Operation: Monday - Friday; 7:30am - 4:00pm

Key Responsibilities:

• Assists in processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction.
• Requires a high school diploma or equivalent and related experience and able to show proven capabilities in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.
• Typically reports to a supervisor or manager.

Required Qualifications:

• Minimum of one year of data entry experience
• PC systems knowledge required (Windows 7-10) or Basic SQL Database reading and editing preferred.
• Excellent listening skills and ability to assess and respond to customers’ needs.
• Must be able to effectively communicate with customers via telephone.
• Detail-oriented with the ability to keep accurate records of communication with customers.
• Ability to rapidly learn and assimilate new technologies.

Why Join Us?

This role offers an opportunity to develop technical skills and provide exceptional support in a collaborative, professional environment. If you are detail-oriented, reliable, and passionate about technology, we encourage you to apply today!