Operations Manager , Ambulatory

Job Summary

Manages ambulatory operations to optimize patient care and support organizational goals. Drives implementation of action items and supports compliance with timelines and financial commitments. Designs ad hoc reports to meet specific client needs and translates data into operational initiatives. Manages human resources, including orientation, education, disciplinary procedures, and training and development. Designs survey readiness activities to maintain compliance with regulatory standards and prepares audit documentation.

Assists in budget management and payroll administration. Ensures standardized care delivery by managing complex work streams and implementing strategic initiatives. Utilizes data analysis to align strategies and develop plans. Monitors and manages resources to ensure efficient assignment and utilization. Leads multidisciplinary clinical teams and implements emergency preparedness programs. Manages improvements in operations and technology processes, identifying and addressing root causes, and implementing solutions.

Aligns performance metrics with strategic department initiatives.

• Provides developmental opportunities for others; builds collaborative, cross‑functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
  
  Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measures progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress.
  
  Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides