IT Supervisor - Departmental Application Development

It’s an exciting time to work for Marion County! We’re looking for dedicated and collaborative individuals to supervise our outstanding staff of support personnel. You will be ultimately responsible for the endpoint computers and systems that support employees of the county and ultimately our citizens. This challenging and rewarding role is looking for individuals that share Marion County’s core values of:
Integrity, Professionalism, Stewardship, and Customer Service. We welcome all who share those values to apply.

Marion County is currently searching for an IT Supervisor to lead a team comprised of hardworking, collaborative, goal-oriented individuals. If you are someone who enjoys providing technical direction and problem resolution to a high functioning team, this is the position for you! You will be part of the larger IT team that manages the technology components of county operations and services.

It is an exciting time to join our team and serve an integral role in driving team success!

Information Technology (IT) provides technical services, manages the county's technical resources, and provides consulting services for technology improvements through three programs:
Administration, Operations, and Technology Solutions. These programs provide a complete range of technology services which include strategic planning, new service design, business analysis, project management, security risk management, data security, applications delivery and support networks, servers and storage, desktop and mobile management, database administration, and end‑user support through the service desk.

An IT Supervisor is the first‑line supervisory level over classifications in a professional and, or technical discipline; perform advanced and complex technical work in assigned discipline; provide technical direction and problem resolution related to program services and activities; ensure employee and program compliance with applicable laws, regulations, policy and procedure; and review and prepare statistical and related reports.

Works under the general supervision of an IT Manager who assigns work, establishes goals and reviews the results obtained for overall effectiveness.

Provide direct supervision to professional and technical staff. Supervisor will prioritize and assign work; conduct performance evaluations; ensure employees are trained and follow policies and procedures; make hiring, termination, and disciplinary recommendations; and maintain a healthy and safe working environment.

Supervise IT employees including assignment and review of staff work as appropriate; develop and complete staff performance objectives and reviews; monitor, assess, and provide staff training; and provide technical guidance and consultation. Monitors and inspects work in progress to ensure continuity and timely completion. Provides on‑going feedback regarding levels of performance, and conducts timely and meaningful employee performance evaluations. Manages personnel issues relating to staff conflicts, absenteeism, and performance issues in a positive manner for the purpose of ensuring the efficient and effective functioning of the work unit.

Develop and implement staff development plans to provide cross training of employees, specific job‑related training, and provide opportunities for staff flexibility and career growth.

Manage a collection of business applications supporting multiple county departments and elected offices. Supervises the technical activities and functions related to developing, maintaining, and improving information technology that meets the operational and strategic business objectives. Monitor software and computer systems for irregularities and performance issues. Assess system data and error logs, along with user reports, to determine areas for improvement or repair.

Organizes, plans, schedules, and manages software development and support efforts. Works with other IT units and service providers to ensure cross‑coordination of production changes. Participates in team meetings,…