Operations Supervisor – Salem

Operations Supervisor – Salem, OR

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Garten is excited to offer an opportunity to join our hardworking and mission-driven team as the Operations Supervisor - Salem. As a not-for-profit organization focused on hiring people with disabilities, we are dedicated to providing high-quality services that make a meaningful impact in the community. For over 55 years, we have operated with a strong commitment to excellence, adapting and growing through changing times.

This role provides the chance to contribute to a well-established organization that values dedication, innovation, and service.

Salary: $3813.48 per month

Provides the day-to-day supervision of assigned custodial operations. This includes the direct supervision of all custodial site supervisors as well as their on-going training. Ensures adequate coverage and coordination is provided to complete all contractual requirements, all other assigned tasks, and to maintain the quality of all work performed as well as the safety of all employees.

• Provides supervision and assistance to assigned crew(s) to ensure all work is completed in a timely manner.
• Ensures proper utilization of personnel to ensure optimum efficiency.
• Ensures that all work performed meets the contractual requirements of each site with emphasis placed on maintaining the quality of all tasks performed.
• Assists in dealing with issues involving personnel, site security, specific tasks, and other situations that may occur.
• Provide backup coverage for Custodians and Lead Service Workers when needed. (Shifts in between 3pm-3am)
• Conduct quality and site inspections with cooperation with Quality Assurance Trainer.
• Contacts site representatives as required when problem issues arise.
• Assists management in reducing operational costs.
• Trains assigned staff in proper supervisory techniques.

• Is directly responsible to assist management in minimizing the use of overtime as well as the need to utilize temporary labor.
• Fills in for crew members as required to ensure adequate coverage is available so that all work is accomplished.
• Flexible schedule with late night and weekend work as needed.
• Attends meetings and participates on teams/committees as assigned.
• Provides input for developing and coordinating workflow and processes to create integrated employment opportunities for people with disabilities.
• Monitors supplies usage to keep it to a minimum.
• Ensures that all site custodial closets are maintained in a neat and orderly manner. They are organized, clean, all chemicals are properly labeled, and equipment is repaired.
• Ensures that MSDS books are available at each site, and that they are kept up to date.
• Ensures that current customer contracts are on file at each site.
• Is responsible for ensuring that site logbooks are maintained and utilized.
• Performs other related tasks as assigned.

Performs duties independently with minimal supervision, and operates from established procedures. Decisions are made within general company policy constraints, but do require independent decision-making. Responsible for input on matters regarding budgetary preparation, site quality issues, overtime reduction, compliance accountability, long range planning, and other matters as requested. Performance errors/mistakes could result in cancellation of contracts, cause property damage and/or injury to self or others, increased operational expenses, and loss of proper service levels to customers.

Represents management’s positions to assigned custodial personnel. Provides effective leadership skills in establishing good practices with regards to daily work direction, approval of absences and leaves, recommendations for pay changes, job changes, job reassignments, training, and disciplinary action. Responsible for promoting good work habits and ensuring deficiencies in performance are corrected in a manner which results in positive performance.

Has both internal and external contacts, but most contacts are with own department staff,…