Branch Manager

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

Lead the whole branch, not just a piece of it. Most "branch manager" jobs are middle management with a fancier title. This one isn't. You'll lead the full operation of an established disaster restoration branch – mitigation and reconstruction, roughly 55/45 – with real authority over hiring, scheduling, estimating standards, and how we show up for customers on the worst day of their lives.

We’re looking for a proven operator: someone who can run emergency response and a construction backlog at the same time, build a team that stays, and keep our reputation with carriers, agents, and customers exactly where it belongs.

• Lead day-to-day operations across both divisions – mitigation and reconstruction – with full accountability for how the branch performs.
• Lead a team of 40–50: mitigation techs, PMs, estimators, and office staff – and build the managers underneath you.
• Keep our 24/7 emergency response sharp and our mitigation files closed in 30 days.
• Run a reconstruction backlog with real WIP discipline – no jobs dying at 90% complete.
• Own the relationships that feed the branch: adjusters, agents, plumbers, property managers, TPA programs.
• Set the standard on safety, documentation, and estimating integrity – we win by doing it right, not by padding scopes.

• 5+ years in restoration or insurance repair and at least 3 years running a branch, division, or team of your own.
• Knowledge of Xactimate, TPA scorecards, and experience negotiating with carriers over supplements.
• Ability to read a WIP report and immediately know which three jobs are lying to you.
• Experience hiring, training, and retaining technicians in a tight labor market.
• Comfortable being the person the phone finds at 2 a.m. when a catastrophe event hits.

• Company vehicle or allowance, phone, laptop.
• Medical, dental, vision, 401(k) with match, PTO and paid holidays.
• A branch with real momentum and an ownership group that wants a partner, not a caretaker.

Compensation: $90,000.00 - $ per year.

Service Master of Salem is an equal opportunity employer.