Appeals Manager – Occupational Health and Safety

• Direct and oversee the work of professional, technical and support staff in the Appeals Section
• Monitor the activity of the unit including appeals costs, appeals rates, settlement metrics and other indicators of program performance
• Manage and foster external relationships with Oregon OSHA's stakeholders and Federal OSHA staff in the San Francisco Region
• Oversee the contested case process of the enforcement program including processing the appeal request, providing opportunities for a conference with the employer which may result in a settlement, evaluating consistent statewide interpretation of rules and policies, and coordinating with the Department of Justice to provide guidance on Oregon OSHA's position on cases in front of the Administrative Law Judge at the Worker's Compensation Board

• Five years of lead work, supervision, or progressively related experience; OR Two years of related experience and a bachelor's degree in a related field
• Demonstrated knowledge of Oregon OSHA or federal OSHA rules
• Experience working with the Department of Justice or Worker's Compensation Board
• Commitment to maintaining positive working relationships, respectful workplace practices, and supporting a diverse and inclusive work environment
• Strong skills in organizing work efficiently across teams or groups and managing staff who have multiple tasks with interruptions or priority changes as well as managing a heavy workload with competing deadlines
• Experience organizing or assigning work activities and projects, managing multiple programs or teams, monitoring workflows, or evaluating work products
• Experience in mentoring or developing staff members, interpersonal communication, professional writing, and public speaking

Demonstrates expertise in managing appeals processes and overseeing staff within the Oregon OSHA framework, while fostering relationships with stakeholders and ensuring compliance with federal and state regulations. Strong organizational and mentoring skills are essential for managing multiple programs and maintaining a respectful and inclusive workplace.

• Oregon OSHA Knowledge
• Federal OSHA Rules
• Department of Justice Experience
• Staff Mentoring
• Program Management

• Appeals Process Management
• Program Performance Monitoring
• Workload Management
• Project Organization
• Interpersonal Communication

• Public Speaking
• Professional Writing
• Team Collaboration
• Conflict Resolution
• Diversity and Inclusion Commitment

• Administrative Law Judge
• Worker's Compensation Board
• Settlement Metrics
• Contested Case Process
• Stakeholder Management