Veteran Housing Program Manager - ARCHES

OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty.

Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth.

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Veteran Housing Program Manager.

The Veteran Housing Program Manager will supervise program staff, oversee program operations, develop policy and procedures, ensure grant compliance, and maintain positive partnership with partner agencies. This is a grant funded, full-time position working with the Community Resource Program. The position is renewable annually based on continuation of project funding

Schedule:
Monday - Friday

• Bachelor's degree in Administration, Social Services, or a related field;
• Two years of experience in administration or program management/coordination in a social service or community services setting.
• Four years of supervisory experience.
• Veterans' status preferred (not required).
• An equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.

• A preference will be given to those with experience managing/coordinating programs working with vulnerable or at-risk populations, including people experiencing homelessness or at-risk of homelessness.
• Demonstrated proficiencies in Microsoft Office (including Outlook), videoconferencing platforms, and web tools.
• Ability to read, analyze and articulate technical procedures and governmental regulations.
• Must possess excellent planning, organization and time management skills.
• Ability to effectively communicate both orally and in written form.
• Demonstrates tact, diplomacy and empathy when communicating formally and informally with clients, staff and program partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Manages the day-to-day operations of The Arches Project's veteran specific programming.
• Trains, supervises and develops program employees and promotes opportunities for growth.
• Provides support to staff when client interactions escalation.
• Applies knowledge of rapid and equitable housing placements for the area's unsheltered population using Coordinated Entry principles.
• Completes spend down of all grant allocations, while providing the highest level of client service possible.
• Maintains full compliance with all federal, state, and grant funding requirements, setting high standards for data quality and compliance performance, remaining in compliance with the regulations of all funding streams.
• Develops programmatic marketing materials that explain and promote program services.
• Complies with agency quarterly and annual reports, as well as application of the Homeless Management Information System (HMIS).
• Assists in the application for new and current grant opportunities.
• Prepares high quality written reports as required by the program, agency and external funding sources.
• Actively and effectively participates in internal and external meetings, the local Continuum of Care, trainings, and other…