Senior Director, Operations

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable.

This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling.

The Senior Director of Operations is responsible for leading and optimizing the Production, Service, and Manufacturing Engineering (sustaining) departments to ensure operational excellence, scalability, and consistent delivery of high-quality products and services. This role provides strategic and hands-on leadership across end-to-end operations, aligning people, processes, and performance with overall business objectives.

The Senior Director of Operations is responsible for leading and optimizing the Production, Service, and Manufacturing Engineering (sustaining) departments to ensure operational excellence, scalability, and consistent delivery of high-quality products and services. This role provides strategic and hands-on leadership across end-to-end operations, aligning people, processes, and performance with overall business objectives.

• Develop and execute operational strategies that support company growth, efficiency, and profitability
• Oversees the manufacturing engineering organization, including new-product introduction (NPI) and sustaining teams.
• Leads organization responsible for development of manufacturing and assembly bill-of-process for NPI products and ongoing efficiencies for sustaining products, ensuring optimized and standardized work instructions and operating procedures.
• Leads organization in ensuring safe, ergonomic, and efficient processes developed and implemented while maintaining production, quality, and reliability metrics.
• Leads manufacturing engineering organization in advanced technology development and implementation of novel and enhanced manufacturing and assembly processes to drive ongoing efficiency and quality standard improvements.
• Leads manufacturing engineering organization in design-for-manufacturing and design- for-assembly (DFx) optimization, partnering with product engineering organization on design changes and efficiencies. Oversees manufacturing engineering in tooling and fixture design for mass production, ensuring key production metrics achieved including mean-time-to-repair (MTTR) and mean-time-between-failures(MTBF).
• Oversees the manufacture and assembly of components, sub-assemblies and products, ensuring production, performance, and quality standards are consistently met. Oversees the maintenance operating system, ensuring preventative and predictive maintenance actions and standards are met to achieve above standards. Responsible for both internal factory operations, as well as contract-manufacturing standards and adherence to process. Ensures standardized repair processes are followed and oversees the repair line.
• Oversees manufacturing execution system (MES) for maintaining shop-floor control and ensuring adherence to regulatory compliance requirements and quality control operating system.
• Oversees operations test engineering organization, responsible for production test installation, bring-up, gauge repeatability and reproducibility (R&R), setting mass production test specification range with product engineering, and ensures test cycle times and test fixtures fit mass production line layout and line speed.
• Oversees the refurbishment department, responsible for refurbishing returned customer products ensuring renewed performance and quality standards are consistently met. Oversees the facilities organization, ensuring company buildings and sites are safe and compliant to local codes.
• Leads product cost reductions to achieve cost targets related to non-materials constituents, including labor, consumables, scrap, rework and production capital equipment.
• Reviews production reports to ensure safety, quality, financial, and delivery goals and standards are met.
• Assists chief operations officer with long-range operating goals, expansion efforts, and implementation of new and advanced technology.
• Identifies and shares training opportunities for staff to build and improve skills.
• Organizes departmental management structure and teams for optimal, efficient operations.
• Works with the chief financial officer and finance department to develop the operating budget.
• Delivers progress and production reports to executive team members as requested.
• Supervises equipment purchase, maintenance, and layout.
• Performs other related duties as assigned.

• Minimum 15 years of related experience and bachelor's…