Service Technician - Salem, Oregon

SUMMARY:

Support client base by performing troubleshooting, repairs, maintenance on all types of industrial
refrigeration equipment and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions/responsibilities include but are not limited to the following:
Productivity and
Quality

• Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration
equipment and systems.

• Perform start up on new refrigeration systems.

• Complete required documentation and paperwork, including but not limited to: service work
orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety
inspections, LOTO log, startup paperwork.

• Efficiently and effectively communicate to customers the findings of such calls, and actions
required to correct.

• Efficiently and effectively communicate with Service Coordinator regarding work order progress,
scheduling, customer needs, parts and materials needed, quotes, etc.

• Assist management with all other office projects as needed Customer Contact

• Make decisions based on customer needs, desires, and expectations and on APCCO standards, not on
personal preferences, style or theory

• Maintain free-flowing information and cooperation between customer and APCCO team.

• Work with APCCO team to find best approaches to handle customer requests Financial

• Purchase supplies and other expenses in the most cost-effective manner with an effort to save on
operational cost.

• Use resources in most effective manner (including sharing cost savings ideas with APCCO
team)

• Abide by approved budgets

Misc.

• Consider the importance of internal/external customer relationships when planning/conducting
work

• Complete work in a timely, accurate and thorough manner and be conscientious about
assignments

COMPETENCIES:

1. Problem Solving & Analysis
2. Technical Capacity
3. Communication Proficiency
4. Flexibility
5. Time Mgmt.
6. Ethical Conduct

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

WORK ENVIRONMENT:
This job will be primarily at customers locations, where the environment will be open, loud and
have various pieces of equipment and in use, along with the exposure to a variety of sights and
smells, including a variety of processing chemicals.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of industrial refrigeration systems commonly used in the cold storage/food and
beverage processing industries.

• Specific first-hand knowledge and experience in troubleshooting and repairing industrial
refrigeration equipment, valves, controls, etc. Experience performing system and equipment pump
downs, and evacuations.

• Knowledge and experience performing system calibrations and start-ups, including compressor
alignment skills.

• Experience with safe handling of ammonia refrigeration systems and safe practices for anhydrous
ammonia. Basic safety knowledge regarding OSHA regulations, PPE, LOTO, and Line Break.

• Ability to pass a Fit Test and wear a full-face respirator.

• Knowledgeable in reading blueprints, plans and specifications.

• Travel is required for meeting with clients to perform troubleshooting, repairs, and maintenance
on their equipment.

• Ability to participate effectively in a team atmosphere by modeling and promoting conflict
resolution, diversity, ethical practices and organizational citizenship

POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours are Monday through Friday 7:00 am to 4:00 pm, however,
based on the needs of the job, work hours may vary.

TRAVEL:
Travel is expected for this position, based on the duties to service the needs of the customer(s).
REQUIRED

EDUCATION & EXPERIENCE:

• Minimum of 5-7 years' experience working as an operator or service technician with industrial
refrigeration systems in any of the following types of facilities or employers:
Food and beverage
processing plants, cold storage warehouses, equipment manufacturer

• RETA Operator Certification a Plus

• Refrigeration Trade School graduate a Plus

• All APCCO employees who drive company owned vehicles or drive their own vehicle for company
purposes:
⮚ Must read, understand, and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle
Mainten…