Part-Time Coordinator, Volunteer Engagement, Salem

Position Summary

Volunteer Engagement Coordinator – Part‑time (12 hours/week, Saturdays) at Salem Campus, Salem, OR. Salary: $24.04–$25.81 per hour.

• Respond to general program and scheduling questions from participants and the public via telephone, email, or in person.
• Serve as a primary contact for existing and potential volunteers, promoting inclusion for volunteers of varying abilities.
• Coordinate, support, and provide coaching feedback to volunteers; create a respectful work environment and direct escalated concerns to the Manager, Volunteer Engagement.
• Assist with day‑to‑day implementation and support for key activities and coordinate with other teams implementing complementary activities.
• Work with Volunteer Engagement Data Specialist on program data: purging lists, creating records, maintaining volunteer contact information, service records, and shift data.
• Serve as a resource for conflict resolution among guests, staff, volunteers per established procedures.
• Assist with a weekly electronic volunteer newsletter, update/maintain databases, moderate online groups, schedule volunteers, attend events, and update volunteer documents.
• Coordinate onboarding, motivation, feedback, documentation, and retention of shelter volunteers.
• Provide guidance, support, resources, and tools to staff who supervise and work with volunteers.
• Provide ongoing training for all volunteers regarding policies and shelter programs.
• Maintain confidentiality of information and sensitive topics according to OH policies and procedures.
• Attend and assist with volunteer event functions.
• Work with animals, occasionally handling individual animals safely and respectfully.
• Prepare and conduct volunteer surveys and other communications.
• Recognize and celebrate volunteer contributions through events, awards, and other recognition efforts.
• Maintain volunteer spaces within the shelter with information and supplies.

• Ability to perform accurate data entry and work with volunteer management software.
• Availability to work weekends regularly, evenings, and holidays as needed.
• Minimum one year of experience working with youth or adults in a volunteer or similar environment.
• Leadership through influence, rapport building, and collaboration; ability to recognize different perspectives and identify solutions that meet stakeholders.
• Independent thinking, confident decision‑making, and agile response to changing circumstances.
• Sound judgment and professional demeanor during all interactions with public, partners, donors, staff, and volunteers.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel).
• Excellent written and verbal communication skills; communicate with diverse populations in respectful and professional manner.
• Comfortable with regular weekend and evening work.

• Work in office and medical center/animal shelter environment; travel between two campuses may be required.
• Occasional lifting up to 50 lbs.; pushing/pulling up to 100 lbs.; moving items above shoulder; use of hands/arms at or above shoulder; prolonged standing/sitting/stooping; occasional climbing/bending.
• Must be able to lift, move, restrain, guide, or manage an animal up to 150 lbs. on a leash occasionally.
• Must be able to remain stationary for prolonged periods.
• Noise exposure includes barking and other animal vocalizations.
• May involve contact with angry or emotional people and possible animal‑related injuries.
• Active pace with multitasking and adaptability.

• 401(k) with employer match.
• Professional development opportunities.
• One free Oregon Humane adoption per year.
• Perks and discounts at select vendors.

Oregon Humane is an equal‑opportunity employer that does not tolerate discrimination on any basis. We actively seek diverse backgrounds and perspectives. All employment decisions are made on a merit‑based, equitable process.

This position is held on an at‑will basis. Employees may be asked to perform additional duties as required by their supervisor.