Outreach and Education Coordinator (PA2

Outreach and Education Coordinator (PA2)

Salary: $5,458 - $8,352

Position type:
Employee

The purpose of the Marketplace Outreach and Education Coordinator is to use their diverse and comprehensive insurance knowledge to analyze and resolve issues as they pertain to individual members of the insurance buying public, providing education/information to enable them to protect their rights. This position gathers facts, assesses the problem, and proposes a resolution. The coordinator will work within an assigned region to identify gaps regarding populations that are underserved and are experiencing health inequities.

Outreach will include working with existing community engagement efforts and organizations aimed to ensure that systemically marginalized communities are given quality information to make an informed decision about health coverage options.

The Outreach and Education Coordinator is also responsible for providing training and support to Community Partners and Agents around the state who wish to assist in reaching out to and enrolling Oregonians into insurance programs. These partners include Grantees, Agents, Application Assisters, volunteer community organizations, medical providers and other stakeholders. This position supports outreach and education in Crook, Deschutes, Grant, Harney, Jefferson, Lake, Malheur, and Wheeler counties.

The central worksite will be in Salem. If you reside in one of the preferred counties, an alternate worksite may be used. After the initial training period and when not in the field conducting outreach, the majority of work may be performed remotely.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, at the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Minimum Qualifications:

These qualifications must be visible in your application for consideration.

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program
• Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.
• A valid license and satisfactory driving record, as travel and use of state vehicles are active functions of the position.

• Extensive knowledge of insurance laws, regulations, products, and policies, including Oregon Health Insurance Marketplace programs and requirements.
• Proven experience in developing and delivering training, presentations, and community outreach to individuals and groups with diverse backgrounds and levels of understanding.
• Demonstrated ability in communicating complex insurance information clearly and effectively and adapting communication strategies to diverse audiences and circumstances.
• Demonstrated skill in applying tact, diplomacy, sound judgment, and impartiality when addressing controversial, sensitive, or high-stress situations.
• Strong background in insurance principles, practices, and technical concepts, with the ability to apply that knowledge to complex situations.
• Proven capability in analyzing problems, evaluating options, and developing practical solutions using sound judgment and available information.
• Track record of developing, recommending, implementing, and evaluating effective plans, including monitoring progress and adjusting strategies as needed.
• Collaboration skills and proven experience in building productive relationships with internal partners, external stakeholders, community organizations, and diverse populations.

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What…