NFSU Improvement Training Analyst; Operations and Policy Analyst

NFSU Improvement Training Analyst (Operations and Policy Analyst
3)

Salary Range: $6,276 - $9,644 Salem (Summer Street)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

As the backbone of compliance and quality assurance in Oregon's nursing facilities, the NFSU Performance Improvement & Training Analyst plays a pivotal role in transforming complex regulations into actionable training and support for staff dedicated to resident care.

The role of the NFSU Performance Improvement & Training Analyst (PITA) is to provide ongoing evaluation, competency review, personalized training, and in-service training to NFSU (Nursing Facility Survey Unit) staff, to ensure the quality and adequacy of care and services received by residents in Oregon’s long-term care Nursing Facilities (NFs). Survey staff are responsible for determining compliance with mandated federal and state regulations within required timelines.

Surveyor staff provide professional evaluations of findings during surveys, with recommendations to APD and CMS. This position coordinates with NFSU program management, professionals and support staff in facilitating this process. This position also provides policy interpretation, training, quality assurance, and technical assistance to NFSU staff, NF providers, and community partners related to state and federal regulations. The position ensures accurate completion of training and survey activities according to federal and state regulations and rules, professional standards of practice and Department procedures;

actively participates in staff field activities and monitors learning experiences of new and existing employees; ensures a working relationship with other APD and Agency and Area Agency on Aging (AAA) staff and actively participates in projects at the request of Department management.

• Ongoing Regulatory Interpretation and Training
• Survey Staff:
  Monitor changes in federal and state regulation for impact on care standards in nursing facilities.
• Develop and provide trainings for all Client Care Surveyors related to survey updates and trends.
• Make recommendations to the NFSU management about trends identified through data analysis.
• Conduct proficiency reviews for surveyors; develop and revise training programs in response to the results.
• Plan, develop and provide training programs to update professional and clinical skills of survey staff, and meet federal-mandated training requirements; coordinate statewide surveyor training conferences to include outside professionals with expertise in clinical and survey-related areas.
• Provide written clarification to assist survey staff in the practical application of complex survey processes and regulatory interpretations.
• Provide technical assistance to survey staff, lead workers, and managers for educational materials, survey process and interpretation of regulatory requirements as needed.
• Evaluate and report on the effectiveness of the training program at both the individual staff and state-wide levels.
• Review and analyze reports as needed for defensibility and quality and make recommendations

• Travel Requirements:
  Frequent in‑state travel, including overnight stays, to subject facilities, meetings, and trainings. Travel may occur during adverse weather or poor road conditions.
• Work…