Quality Assurance & Customer Experience Analyst
Job in
Salem, Marion County, Oregon, 97308, USA
Listed on 2026-07-06
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-06
Job specializations:
-
Quality Assurance - QA/QC
IT QA Tester / Automation, Data Analyst, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Analyst in Salem, Oregon. The role involves monitoring calls, analyzing customer feedback, and improving overall service quality through actionable insights.
Qualified candidates should possess strong analytical skills, experience in call center quality assurance, and the ability to train support agents. The position offers a diverse range of responsibilities aimed at enhancing customer experience and improving operational standards.
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