Leasing Agent

Guardian Management has a need for a Full-Time Leasing Agent III to join our team at Mahonia Crossing I & II
. Mahonia Crossing I & II is an affordable apartment community located in Portland, OR with 313 units. This is a large property and requires walking to show units.

The primary purpose of this position is to conduct the day‑to‑day leasing activities for the property and maintain positive resident and prospective relations. This includes ensuring good physical appearance and maintenance upkeep of vacant units, coordinating cleaning and repairs of vacant units with the Community Manager and Maintenance Staff, leasing in compliance with applicable government programs for the property, always adhering to Fair Housing and Landlord Tenant Laws, and completing all required paperwork and reports on time.

Schedule: 40 hours / week;
Tuesday – Saturday

Compensation: $18.00 – $21.00 / hr DOE + Benefits!

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401‑K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 7 Paid Holidays + 1 Birthday Holiday, Employee Assistance Program.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level. Interested in growing with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

• High school diploma or GED.
• At least six months of experience working in customer service, sales, marketing or a college degree in a related field.
• Excellent attention to detail and organizational skills.
• Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Ability to complete company training requirements for this position within pre‑determined deadlines and attend other training sessions as required.

• One year of previous leasing experience.
• Strong mathematical skills.
• Comfortability with social media platforms, willingness to manage property social media as needed.
• Experience with affordable housing concepts (waitlists, tax credit paperwork, housing subsidies, etc…)

• Always represent Guardian in a positive and professional manner.
• Support Community Manager’s efforts to ensure that the company’s efforts fully meet and exceed property management obligations.
• Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
• Greet and tour prospects and answer questions about the property in accordance with Fair Housing laws.
• Record all telephone and in‑person visits on appropriate reports and file guest cards according to company established procedures.
• Communicate the features and benefits of the community and apartment units to identify a match with potential residents.
• Inspect model unit and available “market‑ready” units and communicate related service needs to the Community Manager.
• Keep the model unit in condition to show and assist with the coordination of requests for repairs and maintenance.
• Regularly inspect property and vacant apartments.
• Have a thorough understanding of rent charges, lease issues and other tenant concerns.
• Complete application with prospect and secure deposit in accordance with the company procedures, property programs and Fair Housing requirements.
• Update availability report, process applications for approvals, submit processed applications to the Community Manager for approval and follow up with applicant regarding status.
• Negotiate move‑in date and make sure unit is ready by this date. Secure resident signature(s) on appropriate paperwork prior to move‑in and orient new residents to the community.
• Assist in monitoring renewals and distribute and follow up on renewal notices, following…