Wireless Retail Sales Specialist - Salem

Job Title

Retail Associate

United States - Oregon, Salem

Full Time

At Consumer Cellular, the Retail Associate role focuses on customer experience and sales.

Key responsibilities include:

• Creating a welcoming store environment and modeling positivity, professionalism, and customer service.
• Building meaningful connections with guests, team members, and leadership through active listening and thoughtful conversation.
• Confidently selling devices, plans, and services, translating technology into simple, real‑world conversations.
• Managing guest appointments, reviewing customer accounts, recommending plans, and ensuring accurate and well‑documented accounts.

• High school diploma required.
• Minimum 6 months of retail customer service experience (wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong emphasis on transaction accuracy.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks requiring bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Ability to move around the store, assist customers and maneuver merchandise when necessary.

Wage: $18.50–$19.25 per hour plus uncapped commission.

Schedule:

Modified full‑time, 30–39 hours per week (average approximately 35 hours).

• Competitive base pay with potential for shift differential, overtime and bonus pay.
• Medical insurance (98% company‑paid for full‑time employee only coverage).
• Dental and vision insurance (100% company‑paid for full‑time employee only coverage).
• 401(k) company match up to 6% of pay.
• Discounted Consumer Cellular wireless phone plan for employees.
• Paid Time Off (PTO) available after 30‑day waiting period.
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year.
• Flexible Spending Accounts (FSA) for health care and dependent care expenses.
• Life and AD&D insurance equal to 1x annual earnings (100% company‑paid).
• Long‑Term Disability insurance (100% company‑paid).
• Employee Assistance Program (100% company‑paid).
• Education reimbursement.
• Employee rewards program.
• Accrual of up to 40 hours in first year for hourly positions and up to 120 hours for salaried positions.

Pre‑employment background check and drug screening are required.