Lead Clerk

About Us

Win Co Foods is a growing family of over 140 supermarkets in 10 states with more than 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. We are the second largest Employee‑Owned company in the United States, with over 500 millionaire employee‑owners in our Employee Stock Ownership Plan (ESOP).

Our benefits, including top‑tier medical plans and tuition support, set us apart. In your role, you will have a real impact in the communities we serve, embodying our purpose every day.

Assist management with store operations by performing clerk duties in the designated department (grocery or freight), lead by example, and help the department manager in general operations. Answer customer questions and complaints professionally, ensuring fast, friendly service. Perform duties of a grocery clerk, cashier, and/or freight stocker as directed, and assist assigned employees with their tasks.

• Seek opportunities to welcome, engage, serve, and thank customers, maintaining a friendly, enthusiastic service environment.
• Provide customer service by performing clerk duties in the designated department and handle customer complaints, requests, and payments.
• Monitor area activities, including customer traffic flow and checkout lane coverage.
• Maintain cleanliness and visual appeal of work and storage areas, equipment, and displays.
• Keep the department clear of excess carts, baskets, garbage, and other obstructions.
• Track employee breaks, lunches, and departures, communicating with supervisors regularly.
• Assist the immediate supervisor as needed.
• Provide direction and leadership to clerks, demonstrating responsibilities and answering questions.
• Monitor cashier money handling procedures and assist with scan system procedures.
• Fill racks/shelves, displays, and coolers; use cleaning materials, department machines, and equipment; and perform cashiering duties as needed.
• Maintain awareness of customer and employee safety.
• Stock and rotate merchandise in any area of the store as needed.
• Perform other duties as assigned or needed.

• Education: High School Diploma or equivalent.
• Experience: Strong communication skills, leadership ability, and the capacity to handle difficult situations. Basic math skills (addition, subtraction, multiplication, division), and proficiency with computers and cash registers.
• Ability to: Provide world‑class customer service, work varied shifts in a 24/7 operation (including nights, weekends, and holidays), perform department‑specific duties, use cleaning chemicals safely, handle food products per regulations, lift and maneuver objects up to 50 lbs., and maintain mental alertness in a potential hazard environment.
• Additional Requirements: Must be at least 21 years old;
  Food Handlers Certification (as required by state law).
• Machines And Equipment Operated: Refer to the appropriate department‑specific job description for a complete list.

We are committed to cultivating and celebrating an inclusive environment in which all employees are valued and respected.

USD $15.50 – USD $23.45 per hour.

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