TIER 4 - Bakery Management Position

Position Type:Full-Time

Reports To:General Manager and Owners

This opportunity is intended for someone capable of taking ownership of daily bakery operations, leading employees with confidence, and helping maintain high standards for quality, service, food safety, productivity, and team accountability.

The right candidate may enter at different levels of responsibility depending on their previous experience, demonstrated leadership ability, operational knowledge, and readiness to manage others. We are open to developing a strong operational leader or considering someone prepared to take on broader management responsibilities.

This is an excellent opportunity for someone who wants to grow with a locally owned business, contribute to bakery operations, and develop toward greater leadership responsibility.

• Must be at least 18 years old due to required equipment
• Full-time availability, including Saturdays, weekends, and holidays
• Dependable, punctual, and committed to excellent attendance
• Previous leadership experience
• Strong professional work ethic and leadership presence
• Excellent communication and interpersonal skills
• Strong time-management, planning, and organizational abilities
• Ability to coach employees and hold team members accountable
• Attention to detail, especially when inspecting ingredients and finished products
• Basic math and computer skills
• Ability to work independently and make sound operational decisions
• Willingness to solve problems and support the team wherever needed
• Ability to remain organized and composed in a fast-paced environment
• Desire to grow and accept increased responsibility

• Help oversee daily bakery operations and shift execution
• Maintain Crumbl’s standards for quality, speed, hospitality, and cleanliness
• Direct employees and communicate clear shift priorities
• Support production across mixing, balling, baking, dressing, warmer management, and order fulfillment
• Make real-time decisions to maintain an efficient workflow
• Monitor inventory and communicate shortages or operational concerns
• Support labor goals by assigning work based on business needs
• Complete required leadership reports and communicate accurate updates
• Open or close the bakery as assigned
• Assist management with maintaining consistent operations at both Salem locations

• Lead by example and maintain a positive, professional presence
• Coach employees in real time and provide clear, respectful feedback
• Assist with onboarding, station training, and employee certification
• Delegate responsibilities and confirm that assigned work is completed
• Hold team members accountable to company policies and expectations
• Help develop employees for future leadership opportunities
• Identify performance or training concerns and communicate them appropriately
• Support a respectful, productive, and team-focused workplace

• Read, understand, and accurately execute Crumbl recipes
• Operate commercial mixers, ovens, and other bakery equipment
• Inspect products throughout production to prevent quality issues and unnecessary waste
• Ensure finished products meet Crumbl’s presentation and quality standards
• Maintain organized, stocked, and service-ready workstations
• Assist in any production area when operationally necessary

• Enforce food-safety, sanitation, and cleanliness standards
• Ensure proper handwashing, glove use, uniform compliance, and break procedures
• Verify product quality before orders are presented to guests
• Support completion of required training modules and weekly content
• Ensure equipment and workstations are properly cleaned and sanitized
• Complete required safety and operational checks

• Create a welcoming and professional experience for every guest
• Model excellent hospitality for the entire team
• Ensure orders are accurate, complete, and properly presented
• Address guest concerns professionally and provide appropriate resolutions
• Assist with customer orders and payments when needed

• Previous leadership or management experience
• Demonstrated reliability, professionalism, and strong attendance
• Ex…