Outside Sales Representative-Board and Panel

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide.

With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

We are currently seeking an Outside Sales Representative specializing in Board and Panel products to join our team. Candidates must live in the local sales territory. Preferred candidates with knowledge on specific grains of wood, including plywood, and hands‑on experience with coatings are especially desirable.

The Outside Sales Representative is responsible for the overall relationship and management of day‑to‑day sales activities towards cabinet and furniture manufacturers in their territory. They will manage sales of Richelieu product solutions through structured consultative sales discussions, serving as a business advisor to customers and building a thriving business of their own.

• Increase Board and Panel product sales as a specialist in those categories, selling directly and partnered with others
• Schedule and hold face‑to‑face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state‑of‑the‑art customer service experience, positioning yourself as their desired one‑stop shop
• Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever‑changing market conditions and competitive analysis
• Hold responsibility for system information and reporting in the CRM application
• Travel regularly in a personal vehicle; the role requires in‑field visits to customers three to four days per week
• Position may require lifting, pushing, or carrying items up to 50 pounds

• Successful outside sales experience with wood panels, laminates, and boards (ideally in the kitchen and/or bath space)
• Knowledge of specific grains of wood and experience with coatings (preferred)
• Passionate, proactive, coachable, strong work ethic
• Ability to schedule and manage your own time, delivering on the activities that produce results
• Exceptional communication and interpersonal skills
• Analytical, planning, organizing, and monitoring skills
• Proficiency with Microsoft Office applications; able to effectively use Excel, Word, Outlook, and Teams for daily responsibilities and tasks
• Experience with Customer Relationship Management (CRM) software is an asset
• University degree preferred, but not required

• Total annual earnings (base pay + commission + bonus) potential for the first 1-2 years is estimated to be approximately $65,000 - $95,000 (with no cap on commissions; total earnings likely increase over time)
• Monthly car allowance and mileage reimbursement
• Company cell phone
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Paid vacation, sick days, and 9 paid holidays per year

We are an equal opportunity employer.