Cosmetic Surgery Sales Consultant

Department
:
Neaman Plastic Surgery | Salem, Oregon

Reports to
:
Clinic Manager

Overtime Status: Non-exempt

Job Types
:
Full-Time

Compensation
: $60,000–$75,000 annually + bonus potential, depending on experience

Help Redefine Healthcare inthe Willamette Valley

Neaman Plastic Surgery is seeking an exceptional Cosmetic Surgery Sales Representative to join our Cosmetic Surgery team.

This is a high-impact, sales-focused role for someone who is polished, highly driven, compassionate, motivated, and skilled at building relationships over the phone and in person. The primary focus of this position is phone-based sales, lead follow-up, consultation conversion, and helping prospective cosmetic surgery patients take the next step in their journey.

This is not a front desk role. This is not a basic scheduling position. This is a key sales and patient relationship role within our cosmetic surgery department.

We are looking for someone with proven sales experience, excellent phone skills, strong follow-through, and the ability to confidently discuss pricing, financing, deposits, and next steps while still creating a caring and supportive patient experience.

Neaman Plastic Surgery is known for exceptional surgical outcomes, high-quality patient care, and a strong reputation in cosmetic surgery and aesthetic medicine.

Our team is passionate about helping patients feel confident, cared for, and supported from start to finish. We are looking for someone who can combine sales ability with compassion and professionalism to help patients move forward in their cosmetic surgery journey.

This is an exciting opportunity for someone who wants to be part of a growing cosmetic surgery program and play a direct role in department growth. The right candidate will have the opportunity to make a meaningful impact on patient experience, consultation conversion, surgery scheduling, and overall practice success.

• Serve as the primary sales and relationship contact for prospective cosmetic surgery patients
• Respond promptly to patient inquiries by phone, email, text, and in person
• Conduct phone-based sales conversations with professionalism, warmth, and confidence
• Build strong relationships with prospective and established patients
• Educate patients on the consultation process, surgery scheduling process, and next steps
• Educate patients on the consultation process, surgery scheduling process, and next steps
• Confidently review consultation fees, surgical quotes, deposits, financing options, payment timelines, and balance due dates in alignment with practice policy.
• D iscuss financing options and help patients understand available payment solutions
• Follow up consistently with leads, consultations, and undecided patients
• Convert qualified leads into scheduled consultations
• Convert consultations into scheduled surgeries
• Support in-person sales conversations when needed
• Coordinate surgical scheduling, pre-operative appointments, and related patient communication
• Maintain accurate documentation in the EMR and practice management systems
• Track patient communication, follow-up activity, and conversion opportunities
• Partner closely with surgeons, clinical staff, front office, billing, marketing, and leadership
• Provide a luxury-level patient experience that reflects the reputation of Neaman Plastic Surgery
• Maintain confidentiality, professionalism, and compliance with HIPAA standards
• Support department goals, sales initiatives, and practice growth

A successful Cosmetic Surgery Sales Representative will:

• Be comfortable spending significant time on the phone
• Follow up with leads consistently and confidently
• Build trust quickly with prospective patients
• Understand how to guide patients through financial conversations
• Convert qualified inquiries into consultations
• Convert consultations into scheduled surgeries
• Track opportunities and maintain organized follow-up systems
• Stay motivated by goals, results, and department growth
• Balance sales confidence with compassion and professionalism
• Create an excellent patient experience from first contact through surgery

This role is ideal for someone who enjoys sales, understands the importance of follow- through , and is motivated by helping patients make confident decisions.

The right person for this role is confident, polished, highly motivated, and organized. They enjoy connecting with people, unde rstand t he importance of follow-up, and are comfortable discussing money, financing, and patient commitment.

A strong candidate will have:

• Proven sales experience with measurable success
• Experience converting leads, closing sales, or meeting performance goals
• Experience in cosmetic surgery, medical aesthetics, elective healthcare, surgical services, luxury sales, or high-touch customer service preferred
• Excellent telephone skills and confident in-person communication
• Strong ability to build rapport and trust with patients
• Comfort discussing pricing, deposits, financing, and…