Rotating Sales Consultant

Qualifications

• High school education completed
• Required to have a Real Estate License in Oregon or Washington; preference given to dual licensing and willingness to flex between SW Washington and Portland metro areas
• Minimum of 1 year of home sales experience preferred
• Current working knowledge of residential construction is preferred
• Ability to perform physical requirements of job, including standing, walking, sitting, stooping, and talking
• Must be able to meet customers in adverse weather at sites
• Valid driver’s license and reliable vehicle to drive to various communities
• Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook) and internet-based programs such as Microsoft Edge or Google Chrome
• Experience with Sales Simplicity and Smartsheet preferred
• Ability to multi‑task, prioritize, and complete tasks efficiently

• Ability to learn new software and programs quickly
• Excellent communication skills, both verbal and written, in English
• Memorable customer service skills with ability to de‑escalate high‑tension interactions with home buyers
• Strong follow‑up skills
• Ability to work independently as well as in a group setting
• Adapt to ever‑changing environment

• Stand in for Community Sales Consultants (Site Leads) when on vacation or sick
• Stay current in industry through outside education and company training opportunities
• Maintain comprehensive understanding of construction process and stay current on all construction products and applications
• Explore and resolve concerns for what the customer wants, in a way the customer appreciates
• Demonstrate models and options that improve customers’ lifestyles
• Support customers as they narrow down home search, guiding to final purchasing decision
• Follow up with potential home buyers through virtual, remote, and in‑person conversations and appointments
• Expedite resolution of customer complaints and problems to maximize satisfaction
• Ensure Site Leaders are up to date with current customer information when they return
• Input data into Sales Simplicity and Smartsheet to organize and track process of individual sales
• Work closely with Transactions Team to process sales agreements and electronic paperwork timely
• Participate in and attend all community promotions and marketing events in region if possible
• Generate inventory home option packages when requested
• Assist Appraisers in ensuring accurate appraisals on homes by providing appropriate data and closing information

• Competitive Compensation – structure that rewards performance and results
• Health & Wellness – comprehensive coverage includes medical, dental, and vision insurance options, HSA and FSA
• Financial Future – access a 401(k) retirement savings plan
• Time Off – vacation, sick leave, paid holidays, and other leave types (bereavement, jury duty, FMLA, military leave)
• Insurance & Protection – company‑provided life insurance, accidental death and dismemberment (AD&D) insurance, short‑ and long‑term disability coverage, employee assistance program
• Exclusive Perks & Discounts – home purchase and financing discounts, pet insurance at discounted group rates

Sekisui House U.S., Inc. is an Equal Opportunity Employer.