Wireless Retail Sales Specialist - Salem

Wireless Retail Sales Specialist – Salem, OR (260416) What you will do

Wage for this position is between $18.50-$19.25/hour, plus uncapped commission.

This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. Most employees work approximately 35 hours per week.

• Brand Ambassador – Create a welcoming, comfortable store environment where every guest feels valued. Model positivity, professionalism, and our core belief that happy employees make happy customers.
• Relationship Builder – Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. Guide interactions toward solutions that meet guest needs while supporting store performance goals and focusing on loyalty.
• Product and Services Enthusiast – Confidently sell devices, plans, and services, translating technology into simple conversations. Stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
• Account Management – Manage guest appointments and proactively review customer accounts to recommend the best plans and offers. Serve as a problem solver and investigator, ensuring accounts are accurate and well documented while delivering a seamless, professional experience.

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evenings and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

• Minimum Salary: $36,750
• Maximum Salary: $46,200

• Competitive base pay with potential for shift differential, overtime and bonus pay.
• Medical insurance (98% company‑paid for full‑time employee only coverage).
• Dental and Vision insurance (100% company‑paid for full‑time employee only coverage).
• 401(k) company match of 100% up to 6% of your pay.
• Discounted Consumer Cellular wireless phone plan for employees.
• Paid Time Off (PTO) available following a 30‑day waiting period (accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions).
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year.
• Flexible Spending Accounts (FSA) for health care and dependent care expenses.
• Life and AD&D insurance equal to 1x your annual earnings (100% company‑paid).
• Long‑Term Disability insurance (100% company‑paid).
• Employee Assistance Program (100% company‑paid).
• Employee rewards program.

3832 Center Street NE, Salem 97301

Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.

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