Senior Client Services Manager

Slayden Constructors Inc SCI a wholly owned subsidiary of MWH Constructors Inc MWH is seeking a Senior Client Services Manager to support critical water wastewater and advanced water treatment plant projects for both municipal and industrial clients The position will be based out of the Salem Oregon area Slayden is a leader in the construction industry with a primary focus on water and wastewater infrastructure Slayden is built on strong values hard work and a commitment to getting the job done right The success of our company is best expressed through our efforts to provide a safe workplace with respected employees and a committed management team Our approach has provided steady growth in work volume successful career development for personnel and an extensive list of satisfied clients for more than 30 years

Slayden is currently seeking a qualified Senior Client Services Manager to lead and drive market expansion focusing on large scale general contracting services for water wastewater treatment facilities as well as our Construction Management Services business This Client Services Manager will primarily manage our business development policies processes and seek out and support the implementation of best in class practices This position will support and coordinate with Corporate and regional leaders to maintain the quality and uniformity of our business development processes The Client Services Manager will also manage our CRM system assist in identifying and positioning for new business opportunities participate in strategic and budget planning activities assist in developing and supporting pursuit teams and serve as an internal and external representative of Slaydens business development team

Support the day to day processes and function of the business development team ie meetings overall coordination across districts CRM management pursuit strategy budget and strategic planning

Develop seek out and maintain best in class construction BD policies processes and practices

Coordinate with and support district leaders to ensure the district is using best in class policies processes and practices

Assist in identifying and positioning for new business opportunities for core water wastewater opportunities; screen and facilitate sales opportunities and growth through research relationships calls conferences and presentations

Participate in annual strategic and budget planning activities related to business development

Participate in water and wastewater related industry tradeshow activities to identify coordinate and meet with prospective clients

Maintain positive industry relationships and work across internal departments to foster assistance as needed in sales proposals presentations and specifications

Manage CRM system

Operate as a key member of strategic pursuit teams by participating in capture and campaign activities writing and editing proposal and SOQ content and coaching project interview teams

Partner with marketing team to develop marketing materials and tools to support business development

Educate support staff and new employees on the role of Business Development in the organization

5 years of experience with business development market research and sales activities

Client facing experience developing new business for water wastewater projects

Ability to successfully manage CRM system tracking multiple opportunities and clients

Fiscal responsibility in managing complex multi discipline projects

Strong research business and communications skills

Strong community interaction and involvement

Outstanding communication skills both verbal and written on project related issues

Excellent computer skills in search engines

Creative problem solving ability negotiation and follow up skills

Strong organizational skills flexibility and the ability to prioritize work assignments

Bachelors degree in civil or environmental engineering construction management business computer science or a related degree An equivalent combination of experience skills and training may be considered

Prior related water wastewater design or construction…