Auto Glass Repair Specialist

A Brief Overview

As a certified Safelite Repair Specialist, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with a can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind.

• Learn to repair vehicle glass (in the classroom and hands-on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay starting at $16.50 per hour.
• A benefits package valued at more than $10k, including a 401k plan with company matching, medical coverage plans, paid time off (PTO), company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources to be successful.
• Access to health, wealth and life offerings at

• High School Diploma or GED/Equivalent (preferred).
• Valid state-issued driver's license.
• On-the-job training/completion of Safelite Safe Tech TM certification.
• Must be 18 years of age or older.
• License(s) required by federal, state and local laws to operate a company vehicle.

• Lift and carry up to 25 lbs. for short periods; assist an associate with lifting windshields weighing 26-50 lbs.
• Stand for extended periods, work in tight spaces, bend and twist body.
• Use hand tools and power tools safely and effectively.
• Operate a motor vehicle in accordance with all laws; comply with surveillance policies.
• Maintain professionalism and passion for outstanding customer service.
• Work outside in a variety of weather conditions and extreme temperatures for extended periods.
• Work with chemicals as applicable.
• Flexibility on start and end times to accommodate customer needs.
• Problem-solving, troubleshooting independently and collaboratively.
• Read, write and interpret English language technical directions.
• Communicate orally (phone) and written (computer or other electronic means).
• Maintain professional appearance, adhering to uniform and PPE policies.
• Willingness to maintain stable performance under pressure.

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

Other duties may be assigned as necessary.

Safelite welcomes everyone and is an equal-opportunity employer. We do not discriminate on the basis of any characteristic protected by law.