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Lateral Communication Specialist
Job in
Salem, Marion County, Oregon, 97301, USA
Listed on 2026-02-17
Listing for:
City of Salem, OR
Full Time
position Listed on 2026-02-17
Job specializations:
-
Social Work
Government Administration
Job Description & How to Apply Below
Job Summary
Are you an experienced 9-1-1 Call Taker and Police Dispatcher?
If so, we want your expertise and enthusiasm to join the Willamette Valley Communications Center (WVCC) family!
About us:
Willamette Valley Communications Center (WVCC) is a division of the City of Salem and the Salem Fire Department. WVCC dispatches for 32 Police, Fire and Medical agencies in Lincoln, Polk, and Marion counties in a 24/7, 365-day center.
What can we offer for all your hard work?
* 40 hours sick leave to start
* 40 hours vacation leave to start
* Reimbursement of moving expenses
* If the move is than 100 miles, you will be reimbursed up to $1,000.
* Medical, dental, and vision coverage for you and your family.
* Paid vacation and sick time in accordance with City policies
* Competitive pay
* Employer-paid PERS contribution of 6%.
* Health care and dependent care flexible spending accounts.
* Voluntary long-term care.
* Employee wellness program.
* Employee assistance program.
* Employee health clinic.
* Bonus perk - we have the best team to work with, onsite exercise equipment, and more!
* The City of Salem offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay.
This position is representedby 911 Professional Communication Employees' Association (PCEA), for more information on incentives and benefits please click here.
* Please read the following stepscarefully
* * To be considered all applicants must complete the following steps:
* Complete a city job application.
* Answer supplemental questions
* Email to receive a link to the Criticall test. Please note, if you are already certified by DPSST you do not need to take the Critcall test.
* Fill out the observation form attached and email to to schedule a time for an observation.
Minimum Qualifications
* Must pass the pre-employment drug test (including marijuana).
* Must pass the pre-employment background check and psychological exam.
* Must be able to work periodic overtime and a variety of 24-hour rotating shifts including holidays and weekends.
* Pass a hearing and vision examination.
* Graduation from high school or a G.E.D. and minimum three years of experience in emergency requests or emergency dispatching, preferably servicing multiple agencies in a similar service size agency.
* Typing certificate: 35 wpm, with 95% accuracy.
* Must be able to obtain required state certifications during the probationary period.
* Oregon's minimum standards to work as a telecommunicator and emergency medical dispatcher and background disqualifiers can be found in OAR .
Lateral Communications Dispatcher 1 Qualifications
To be hired as a lateral Communications Specialist 1, the minimum qualifications as listed above are required in addition to the following requirements:
* Must already possess the Telecommunicator Basic Certification by the Oregon Department of Public Safety Standards and Training (DPSST) any other required state certifications, or out-of-state equivalent, AND
* Must be currently employed, or within the past 12 months, with a minimum of three years full-time employment as a telecommunications dispatcher.
Lateral Telecommunications minimum requirements can be found here:
Department of Public Safety Standards and Training :
Hiring :
Criminal Justice :
State of Oregon:
Certifications/Licenses:
Where can I find out more about the position?
Go to the menu option for Class Specifications and search for Communication Specialist I.
For more information on the hiring process
How can I apply?
The City of Salem invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
To apply , click on the green "Apply" button to complete your application. Make sure that you specify how you meet the qualifications outlined in the class specification and complete the application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
Next Steps:
Skills Testing:
Successful candidates that pass the skills testing will be invited to sign up for an interview.
Interviews:
Successful candidates that pass the interviews will be moved forward to the background…
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