Family Support Specialist

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Options Counseling and Family Services, founded in 1991 in Florence, Oregon, has since expanded to serve fourteen counties in western Oregon. Headquartered in Eugene, we provide quality mental health and family preservation services to diverse communities. Committed to supporting health, safety, and empowerment.

Benefits Options offer these benefits to our full-time employees (full-time is any employee working 30 hours per week) company-paid health/vision and dental, long-term disability, and life insurance; for a full list of all benefits, please view our website: (Use the "Apply for this Job" box below)..

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.

General Description:

Provides services to families referred through ODHS/Self Sufficiency to enhance family stability and support workforce readiness. Provides a comprehensive screening to determine immediate needs. Provides skills training to children, adolescents and adults to address immediate needs. Develops and implements effective service plan. Collaborates with community partners and connects families to relevant resources to support progress. Ability to travel to families’ homes and communities required.

Minimum Qualifications:

Pass an ODHS background check and/or fingerprinting. Effective working to support education, substance use disorder treatment, behavioral health, and other presenting concerns. Effective working with families in which children have experienced abuse or neglect has occurred. Must have respectful, open, unbiased, accepting attitude toward clients and their families. Relate effectively with children, adolescents, parents, staff and the community. Pass an ODHS background check and/or fingerprinting.

Maintain client confidentiality. Must have a valid Oregon driver’s license, reliable transportation, and auto insurance.

Preferred Qualifications:

Bachelor’s Degree in social work, psychology, or counseling. Two years’ experience working with at-risk families within the last five years. Meet criteria as a Qualified Mental Health Associate (QMHA). Knowledge of dynamics of high-risk families including sexual abuse, substance use, and domestic violence. Bilingual, English/Spanish.

Essential Duties and Responsibilities:

50% - Direct Service Provide in-home change services to children, adolescents, and families

Assess for parental capacities as related to child safety and well-being

Help family members overcome barriers and identify strengths

Utilize Motivational Interviewing, Wraparound, Collaborative Problem Solving, and other evidence-based practices

Help parents improve diminished protective capacities

Provide a range of services including parent education, communication skills, home management, budgeting, stress reduction, stabilization of home environment, and other appropriate services

Refer client to supportive services to supplement treatment and counseling as appropriate

Create and maintain positive, collaborative relationships with supportive partners in the community

Provide intervention that is family-focused, culturally relevant, behavior and goal-directed

Work a flexible schedule to meet families’ needs and be available for crisis consultation
35% - Case Coordination Coordinate case activities with Contract Supervisor, ODHS/Self-Sufficiency, schools, and other community partners

Participate in branch meetings as needed

Maintain and carry out all scheduled appointments

Attend and actively participate in weekly group supervision meetings with supervisor and peers
15% - Documentation Report any potentially dangerous situations or safety plan violations to ODHS or law enforcement, including making required mandatory reports

Document all travel time, mileage, and other required…