Shift Lead - Swing

Church at the Park believes that a diverse workforce and inclusive workplace culture enhances our ability to fulfill our mission. We strive for equality and justice in the way people are treated and the opportunities they have to succeed by working to address racism, unequal treatment and other barriers to inclusion. We strongly encourage candidates from diverse backgrounds (including communities of color, the LGBTQIA+ community, veterans, and people with disabilities) to apply and join us in our work.

We welcome your resumes even if there is not a position currently available that fits your interest and experience.

Hours:

4:00pm - 12:30am

Days:
Saturday - Wednesday

• High School diploma or GED, preferred but not required.
• Two years of social services experience; and/or equivalent combination of education and experience, preferred but not required.
• Committed to trauma informed care and harm reduction approaches.
• Demonstrated experience in mediation between people exhibiting escalated behavior.
• Strong ability to work collaboratively with management, case managers, peersupportand community partners on site.
• Experience working with individuals experiencing homelessness, chronic illness, behavioral health challenges, or substance use disorders, preferred but not required.
• Strong organizational skills and ability to manage multiple participants’ needs effectively.

• Build relationships and trust with team members and participants
• Professional Presence:
  Be an expert in fostering positive, professional relationships, ensuring all interactions are transparent, consistent, and respectful of personal space and privacy.
• Self-Awareness & Resilience:
  Excel at identifying and communicating your personal and professional limits to maintain balance and energy in your work, modeling healthy self‑care and resilience for colleagues.
• Positive communication:
  Utilize exceptional listening skills and the ability to reframe conversations to focus on strengths and opportunity.
• Empathy and Respect:
  Respect the unique journey and experience of everyone, with an understanding that every person possesses inherent value and capability.
• Facilitation:
  Guide conversations that empower individuals to share their stories and ideas.
• Patience and Persistence:
  Commit to the long‑term process of building trust and watching potential unfold.
• Cultivating the mission and values of C@P
• Attend all required training, team meetings, and learn about policies and procedures for C@P operations.
• Collaborate with all team members in a respectful and collaborative manner, following C@P’s values of seeing with compassion, building relationship, practicing empathetic listening and pursuing peacemaking, while utilizing the outward mindset and Non‑violent communication principles.
• Upholding Policies and procedures
• Connect and provide guidance to team members & volunteers when necessary.
• Work collaboratively with team members to ensure that all assigned work areas have coverage.
• Carry out shelter protocols and emergency procedures in the event of an incident.
• Follow the check‑in and check‑out procedure for any individuals entering and exiting the site.
• Verify forms, such as site expectations and standards form, and absence of residency forms are completed accurately during after‑hour shifts.
• Post relevant updates to Homebase and the pass down log.
• Check Homebase at least once per shift.
• Check email at least once per shift.

• Reception: Checks participants, community partners, and volunteers in and out of the site, manages the site phone, sorts and distributes participant mail, receives, puts away and logs donations, monitors door and parking lot activity, assists in connecting guests and participants with local resources, and maintains a clean and inviting reception area.
• Hospitality: Checks in food donations and conducts regular audits for food expiration dates, records refrigerator temperature in the log, receives and serves meals, sanitizes countertops, appliances, and eating areas.
• Sanitation: Signs in participants to available showers, supports with the sanitation of showers and restrooms, and…