Immigration Specialist Safe Route; Multilingual

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families, and communities for health, justice, and hope.

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve.

• Access to participate in our 403b
• 18.75 hour work week
• 12 paid agency holidays per year
• 2 floating holidays
• Sick leave based on the number of hours worked
• Employee Assistance Program (EAP) supports you
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

The Immigration Specialist is responsible for providing immigration support and advocacy to clients in our Salem, Oregon office and assist in outreach and education to the immigrant and refugee community in Oregon.

• Fluency (verbal and written) in both English and Spanish
• Deliver in‑person and phone assistance, manage ongoing client cases, schedule appointments to ensure coordinated and timely service delivery, including case management
• Provide information and advocacy on immigration matters, including Naturalization, Adjustment of Status, Family Reunification, and EOIR
• Maintain accurate, detailed client files and case notes in compliance with program and legal requirements
• Perform legal and administrative support, including document collection, drafting legal documents, translation, trial preparation and organizing case materials, evidence, exhibits, depositions, pleadings, and other items
• Assist clients with supplemental services such as fingerprinting, notary, and photos
• Support program operations through data collection, tracking, reporting, and maintaining up‑to‑date knowledge of immigration law and relevant community resources; make appropriate referrals as needed
• Conduct outreach and education to refugee and immigrant communities; demonstrate cultural humility; participate in ongoing training; and complete required accreditation and credentialing within established timelines
• Strict adherence to HIPAA standards in the office workspace to ensure client confidentiality

• 1 year of related experience
• High school graduate or equivalent
• Public Notary required within 180 days of hire
• Credentials DOJ accreditation may be required depending on program or location requirements
• Fluency in English and Spanish, both spoken and written
• Intermediate mastery of business applications and productivity suites
• Resilience, self‑regulation in navigating challenges, conflict, and obstacles
• Thrives in diverse and multicultural environments; works with cross‑functional teams to develop and implement strategies to enhance end‑user experiences throughout the service lifecycle
• Exceptional commitment to serving and advocating for diverse and marginalized populations
• Completes tasks in a moderately noisy environment
• Interacts with others and performs tasks in-person and through technology with moderate stationary activity and minimal increased physical activity
• Moves equipment/materials up to 20 pounds
• Travels between worksites on a regular/occasional basis; works in varied settings including LCSNW office locations, partner agencies, community settings, and faith‑based settings
• Meets LCSNW criminal background clearance requirements and other job‑relevant clearances as required by the state or program