Express Service Advisor

Overview

Capitol Toyota is seeking an Express Service Advisor to join our team.

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, offers additional services, and writes the repair order. The role is responsible for high‑level customer interaction and coordinates the completion of repair orders.

• Working in a family environment that truly values employees
• Very generous PTO benefits
• 7 paid holidays
• 8 hours of charitable giving each year (Day of Giving)
• Employee Assistance Program (EAP)
• Health, dental, vision, disability & life insurance
• Company paid life insurance
• 401K with profit share
• Employee discounts
• Capitol University
• Get Fit benefits

• Manufacturer experience preferred
• Experience with automotive DMS preferred
• Proven success in selling maintenance services due on a customer’s vehicle
• High motivation for customer satisfaction and team building – customer‑focused attitude
• Dependable with a strong work ethic
• Excellent organizational skills and strong attention to detail
• Valid driver’s license

Capitol Auto Group does not tolerate any form of discrimination, harassment, racism, or hate. We strive to foster an inclusive environment, and we want our Capitol Family to feel safe. We support all employees regardless of race, ethnic background, religion, gender orientation, or gender identity including AAPI, BIPOC, LGBTQ, and all other members.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.