Case Manager

Job Title
:
Case Manager, Home Study & Post Release Services

Department/Program
: ORR

Reports to
:
Program Director or Case Management Supervisor

Work location
:
Salem

Job Type
:
Full Time

FLSA status
: non exempt hourly

Salary
: $26.94/hr - $28.59/hr

The Case Manager is responsible for providing case management and supportive services to unaccompanied immigrant children released from federal custody.

• Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with the UC’s sponsor, and connecting UC to services in the community to address risk factors.
• Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice and child enrichment activities.
• Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well‑being in a crisis situation.
• Submit detailed and thorough documentation in accordance with agency and ORR requirements.
• Utilize social work best practices for thorough assessments of a UC’s progress and services provided.
• Carry a case load varying on program need (Staff-to-case ratios for Post Release Services Case Managers will establish caseloads of 1:25 but may with ORR’s permission have a case load not to exceed 1:40).
• Complete Notice of Concerns (NOCs), per federal policy requirements.
• Maintain case file documentation in accordance with ORR requirements, and conduct internal chart reviews to monitor documentation compliance.
• Participate in team meetings, staff in‑service training and department meetings.
• Complete, timely and accurate timesheets and other personnel/administrative records as required.
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
• Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma‑informed behavioral healthcare organization.
• Other duties as assigned to ensure successful operation of program/department.

• Communicate clearly and effectively, orally and in writing in English.
• Familiarity with applicable federal and state laws.
• Administer policies, procedures and programs.
• Interpret information, utilize critical thinking and explain concepts to others.
• Maintain effective working relationships with agency employees at all levels and the general public.
• Define and resolve moderately complex problems.
• Able to provide trauma‑informed responsive‑appropriate care.
• Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.

• Bachelor’s Degree in Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science equivalent.
• Bi‑lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
• Experience working with immigrant populations.
• Minimum age 21 years or older before first day of employment in this position (ORR).

We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.

• Knowledgeable about family preservation, kinship care, and/or general child welfare.
• Experience writing professional, thorough assessment reports.
• ORR experience.
• Knowledge of Federal, State and agency regulations.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

• Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on…