Child Protective Services Case Aide; Social Service Assistant

Position Title
Child Protective Services Case Aide (Social Service Assistant)

Initial Posting Date
07/01/2026

Final date to receive applications
07/15/2026

Agency
Department of Human Services

Salary Range
$4,124 - $5,714

Position Type
Employee

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Picture yourself contributing to a mission-driven team that stands beside children and families every day. This role offers diverse tasks, meaningful connections, and the chance to support caseworkers in work that truly changes lives. If meaningful, dynamic work excites you, this Case Aide opportunity may be a great match.

As a Child Protective Services Case Aide (Social Service Assistant), you will join our Child Welfare team in the La Grande office. La Grande is in rural Eastern Oregon.

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
• Gather and enter information from collateral contacts into the agency’s electronic system.
• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
• Transport children or parents to and from family time.
• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
• Contact any case participant or community partner to obtain information on behalf of caseworker for the purpose of placement planning.
• Attend case-related meetings, staffing, and conferences to support casework activities.
• Assist with community and home visits with children and families.
• On occasion, provide testimony in court regarding visitation observations, experiences, and other applicable information.

• A valid driver’s license and acceptable driving record are required for this position.
• One year of experience working in a human services or behavioral health setting; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

• Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
• Demonstrated communication skills, including the ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary.
• Experience working successfully both with a team and independently, while managing your time efficiently.
• The ability to write clearly, concisely, and thoroughly with minimal spelling or grammar issues.
• The demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.

• Your work will be conducted in offices, participant's homes, and other community sites.
• Employee will work a professional work week Monday-Friday but will need to be flexible; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend work.
• Some travel may be in hazardous weather conditions.
• You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their emotions.
• You may encounter stressful situations that will require quick decision-making skills.
• Activities include traversing stairs, moving on uneven terrain, and helping children (weighing up to 40 pounds) in and out of car seats.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
• The Oregon Department of…