Bilingual; Spanish) Personal Lines Account Manager

Personal Lines Account Manager (Spanish Bilingual) Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager (Spanish Bilingual) to join a team. This role is a vital part of a Personal Lines department, reporting directly to the Personal Lines Director. The successful candidate will manage a book of standard accounts, providing exceptional service to clients while handling new and renewal business.

• Salary Range: $55,000 - $75,000 (depending on experience)
• Benefits:
  Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

• Manage a portfolio of standard personal lines accounts, including accounts up to $20,000 in size.
• Quote and process new and renewal business efficiently and accurately.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Utilize EPIC software to manage accounts and maintain accurate records.
• Collaborate with team members to ensure seamless service delivery.
• Stay informed about industry trends and regulations to provide clients with the best possible advice and solutions.

• Licenses/Certifications:
  
  Active Property & Casualty (P&C) license is required.
• Experience:
  
  Minimum of 2 years of experience in a similar role.
• Technical
  
  Skills:
  
  Proficiency in EPIC software is preferred.
• Language
  
  Skills:
  
  Fluency in both English and Spanish is required.
• Soft Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Attention to detail and accuracy in work.
  • Problem-solving mindset with a proactive approach.
  • Ability to work effectively in a team-oriented environment.