Case Aid; Social Service Assistant

Job Description

09/14/2026

09/23/2026

Department of Human Services

$4,124 - $5,714

Employee

Case Aid (Social Service Assistant)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

The mission of Oregon's Child Welfare Program is to ensure every child and family i s empowered to live a safe, stable and healthy life. We are part of a larger statewide social system that works to support children, families and communities. We partner with Tribal nations to implement the Oregon Indian Child Welfare Act and honor our government-to-government relationship. Child Welfare focuses on keeping families together whenever it is safe to do so.

Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
• Gather and enter information from collateral contacts into the agency’s electronic system.
• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
• Transport children or parents to and from family time and supervise as needed.
• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
• Contact any case participant or community partner to obtain information on behalf of caseworker for the purpose of placement planning.
• Attend case-related meetings, staffing, and conferences to support casework activities.
• Assist with community and home visits with children and families.
• On occasion, provide testimony in court regarding visitation observations, experiences, and other applicable information.

A valid driver’s license and acceptable driving record are required for this position.

• One year of experience working in a human services or behavioral health setting; OR
• An associate degree in any field; OR
• An equivalent combination of education and experience.

• Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
• Demonstrated communication skills, including the ability to engage with a variety of people, the ability to de-escalate tense situations, and the ability to be assertive when necessary.
• Experience working successfully both with a team and independently, while managing your time efficiently.
• The ability to write clearly, concisely, and thoroughly with minimal spelling or grammar issues.
• The demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.

• Your work will be conducted in offices, participant's homes, and other community sites.
• Employee will work a professional work week…