Health System Specialist -Staff Assistant

Duties

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• Manages all controlled correspondence and inquires/action items assigned to SVACHS ensuring deadlines are met. EA frequently interactions with VISN and VACO staff to assure responses are accurate and appropriate.
• Prepares documents for VISN and VACO review.
• Develops processes and recommendations to ensure efficient office operations within the Executive Director's Office.
• Developing training for and enhancing expertise for facility executive support in meeting SVAHCS, VISN, VHA and VA expectations in communicating critical issues and developing appropriate responses to stakeholder inquires.
• Undertaking and participating in special programs and site visits. Site visits will at times involve national representation.
• Responsible for the coordination of all visits and events attended by Secretary, Department of Veterans Affairs (SECVA) and other high profile members of SECVA staff and congressional representatives.
• Coordinates these visits directly with the SECVA staff members and representatives.
• Incumbent acts as the medical center liaison for all events involving SECVA staff and national stakeholder groups.
• Coordinates the planning, organizing, developing, and implementing of programs/projects to meet the special needs of our stakeholders, Veterans, and employees. Some of the program and policy development have national implications (i.e., Legionella and Water Safety) based on the topic.
• Completes ongoing analysis, investigations, and initiatives that have high priority for SVAHCS, VISN or VACO. This may involve organizing special committees, initiating program reviews, and producing complex analysis and written reports for regional and national oversight groups and local and national stakeholder groups.
• Interacts with Veterans and their family members, Medical Center leadership and management, VA Central Office Officials, other government agency officials, Congressional Offices, Veterans Service Organizations, private sector health care providers and other stakeholders on behalf of the Executive Director.
• Serves as primary office contact on behalf of the Executive Director regarding coordinating SECVA visits and other high profile site visits that involve the Executive Director and/or members of the executive leadership team. Visits may include national service officer or congressional representation.
• Responsible for inviting and briefing appropriate subject matter experts to assure the goals of visit are met. Briefs and advises senior management on agenda issues in preparation for activities and meetings of local and national significance.
• Conducts analytical studies on operational processes, issue topics, or related special projects. Studies and projects addressed are commonly so diverse and intense that they often require input and assistance from departmental or program offices.
• Performs other related duties as assigned.

Work Schedule:

Monday
- Friday 7:45am - 4:30pm

Telework:
Not Available

Virtual:
This is not a virtual position.

Position Description/PD#:
Health System Specialist
-Staff Assistant / PD017270

Financial Disclosure Report:
Not required