Office Specialist , Out of Facility Medical Scheduler; Salem

Initial Posting Date: 09/14/2026 Final date to receive applications: 09/24/2026 Agency:
Department of Corrections Salary Range: $4,169 - $5,483 Position Type:
Employee

Position Title:

Office Specialist 2, Out of Facility Medical Scheduler (Salem)

Job Description:

Office Specialist 2, Out of Facility Medical Scheduler (Salem) CTRS – Salem, Oregon Oregon Department of Corrections

In this role, you will provide clerical support for the operation of the Medical Services Division. The successful candidate will be responsible for ensuring the accurate maintenance and filing (paper and electronic) medical and dental records, facilitating timely written and verbal communication, compiling statistics and routine reports, and scheduling healthcare appointments. This position ensures adults in custody (AICs) receive the necessary healthcare services outside of the correctional facility, such as specialized medical treatments, consultation, or diagnostic tests that cannot be provided within the facility.

Coordinating the scheduling of the appointments and transportation to and from the institution and medical appointments. Responsible for interpreting and applying rules, statutes, procedures, guidelines, and polices. This position requires a high level of organization, attention to detail, the ability to manage multiple tasks and problem solve as things occur.

Office equipment and systems:
Microsoft Office Programs:
Word Excel Outlook Publisher Typing - 60wpm Multi-line telephone system Copy machine Shredder

The person in this position may work within a prison setting and is responsible for maintaining security and supervision of adults in custody (AICs). The demands of the work environment are chaotic. Clerical staff are responsible for maintaining accurate AIC tracking systems for populations ranging from 100 to 3000, with large volumes of AIC movement in and out of the institution on a daily basis.

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME).

This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute.

The job posting closes at 11:59 PM (PDT/PST) on the close date.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• OR An associate degree in any field.
• OR An equivalent combination of education and experience.

• Medical and appointment scheduling
• Coordination with external providers
• Interpersonal and communication skills
• Procedure codes and medical terminology
• Strong customer service
• Working with HIPAA guidelines and confidential information
• A minimum of two years of experience working in a medical healthcare setting
• Experience with an electronic health record
• Preference will be given to those candidates with medical scheduler experience.

The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to protect communities, promote accountability, and transform lives. The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision.

We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination,…