Site Manager

ULTM
012-Salem-E Main
1607 E Main St
Salem, VA 24153, USA

We are looking for someone to provide day-to-day leadership and training to team members. Daily operations of assigned Car Wash Site. Provide guidance and solutions for technical, mechanical, customer, and employee issues or concerns.

• Responsible for growing membership sales and meeting overall sales goals for the site.
• Manage Car Wash site financial accounting, invoicing, labor, and reconciling and depositing cash.
• Ensure proper inventory of chemicals, office supplies, and uniforms are kept in stock.
• Communicate daily with your District Manager regarding any concerns/issues and answer questions. Assess, communicate, and resolve vehicle damage complaints.
• Manage proper staffing, training, and performance of Team Members, Shift Leaders, Assistant Site Managers, and Support Staff.
• Administer feedback and disciplinary action to Team Members as needed.
• Satisfactorily resolve customer and Team Member complaints, including partnering with Human Resources.
• Maintain an understanding of how site equipment works; perform maintenance on Car Wash equipment and troubleshoot inoperable equipment on site.
• Oversee safety of employees and car wash site and respond to safety incidents appropriately.
• Demonstrate professionalism and respectful communication at all times.
• Follow all company rules, policies, and procedures, including escalating matters that may violate company policy.
• Other duties as assigned.

• Previous sales or leadership experience.
• Ability to display excellent customer service skills and professionalism.
• Ability to stand for long periods of time, lift up to 50lbs, and operate in a fast-moving environment with or without accommodation.
• Flexible availability to include evenings, weekends, and holidays.
• Able to work in an outdoor climate during seasonal weather conditions.
• Minimum of 18 years of age.
• Able to pass a contingent background screening.

• Competitive pay starting at $45,000 per year plus commissions and bonuses.
• On the job training.
• Opportunity for advancement and professional development.
• Free Car Washes.
• Benefits including PTO, 401K, Health Insurance, and Paid Holidays for Full Time Employees.

Spotless Brands and its affiliate brands comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive benefits and privileges of employment, please contact the company Human Resources department.

Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer, it is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.