Director, Solutions Consulting

Auto Store™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. Auto Store uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That's how we help brands exceed customer expectations.

We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With Auto Store™, brands gain speed, efficiency, and improved workplaces. And much more floor space.

Auto Store - moving things forward.

As part of the global Solutions Development team, you will serve as an advocate and expert in the use of Auto Store solutions to help customers solve complex fulfillment, intralogistics, and supply chain challenges. This role is responsible for leading consulting and pre-sales teams, supporting complex high value deals, reading the market for identifiable patterns. Ensure Auto Store's long term alignment with partners and customers by serving as their advocate in product roadmap discussions.

This role is based in our Salem, NH office.

• Interface with Auto Store's partners and end customers, understand their goals/capabilities and the array of solutions at their disposal. Use your awareness to understand what value Auto Store solutions bring, and be seen as an honest broker by all involved.
• Lead the execution of Auto Store's solutions development strategy in North America.
• Build trusted relationships with strategic customers, distributors, consultants, and technology partners to support automation investment decisions.
• Provide leadership to the solution consulting and presales functions at Auto Store.
• Develop an understanding of solutions that both compliment and interfere with Auto Store solutions. Maintain a fluency with new innovations that will allow Auto Store to provide best in class solutions services.
• Evaluate operational performance, business impact, and return on investment of proposed solutions.
• Serve as an expert on customer pain points, partnerships, and technical capabilities. Drive this knowledge to internal teams to influence our approach and roadmap including Commercial, Product Management, Strategy, Solutions Consulting, Marketing, and partner organizations.
• Create tools, training materials, dashboards, and best practices that enable internal teams and partners to effectively position and deploy solutions.
• Monitor solution adoption, partner engagement, training effectiveness, and conversion performance across targeted segments.
• Serve as a thought leader on warehouse automation, supply chain transformation, and intralogistics trends.
• Coach and mentor talented colleagues and peers across the Auto Store ecosystem.
• Drive enablement initiatives to empower Auto Store's partner network.
• Support development of solution consulting standards and best practices, as related to technology and industry verticals.

• 7+ years of leadership experience in warehouse automation, intralogistics, supply chain technology, material handling, or related industries.
• Must understand warehouse technology deeply, and bring a broad perspective to problem solving
• Proven success in developing complex solutions that deliver operational improvement and help the team to hit goals.
• Demonstrated ability to influence executive stakeholders and build long-term customer and partner relationships.
• Strong commercial acumen with experience supporting revenue growth, business development, and strategic opportunity management.
• Experience leading cross-functional teams and driving alignment across commercial, product, engineering, and partner organizations.
• Exceptional communication, presentation, and organizational leadership skills.
• Bachelor's degree in Engineering, Supply Chain, Business, Logistics, or a related field; advanced degree preferred