Medicaid Operations & Program Support Specialist; Administrative Specialist

Initial Posting Date:

09/03/2026

Final date to receive applications:

09/10/2026

Agency:

Oregon Health Authority

Salary Range:

$4,312 - $5,988

Position Type:

Employee

Position Title:

Medicaid Operations & Program Support Specialist (Administrative Specialist
2)

Job Description:

The primary purpose of this position is to provide comprehensive administrative, analytical, and operational support to the Medicaid Fee-for-Service (FFS) Quality Assurance and Operations unit, ensuring effective implementation of Open Card program activities related to rate standardization, access, quality monitoring, and care coordination contract oversight. The position assists with the design, implementation, and maintenance of spreadsheets, tracking tools, and data collection systems that support accurate monitoring, documentation, and evaluation across multiple projects and workflows.

It reviews and applies relevant laws, rules, policies, and procedures to ensure operational alignment and compliance, identifies risks and emerging issues, and implements or recommends corrective approaches that strengthen unit operations and contribute to continuous quality improvement.

In addition, this position plays a central coordination and liaison role by supporting cross-unit communication, facilitating problem-solving across internal teams, and collaborating with partners across OHA divisions, Federal agencies, and external community providers. It identifies issues, organizes information flow, assists with project timelines, and helps spread effective practices that enhance operational efficiency and consistency. Through autonomous decision-making, structured coordination, and responsive issue management, the position ensures that Medicaid FFS activities are carried out effectively, in compliance with applicable requirements, and in alignment with organizational goals related to quality, access, and equity.

This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.

For a full review of the position description, please .

Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;

OR

An equivalent combination of education and experience.

Desired Attributes: The following are desired attributes that we have identified as key to success for this role se are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.

• Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
• Knowledge of health services delivery systems, particularly Oregon Health Plan/Medicaid administration.
• Experience developing, documenting, monitoring, or improving workflows, procedures, tracking systems, or administrative processes to strengthen efficiency and support continuous improvement.
• Demonstrated ability of advanced Microsoft Excel, Word, PowerPoint, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.
• Ability to work collaboratively in team environments. Excellent customer service and strong oral and written communication skills across a variety of forums using a person-centered, equity-centered, and culturally responsive approach.
• Skill in performing a variety of functions at a program support level requiring synthesizing quantitative and qualitative information from multiple…