Serives Delivery Officer – Kotak Mahindra Bank, Salem – Tamil Nadu

Job Role

Service Delivery Officer

Branch Banking

• Handling personalized service requests of customers.
• Generation of timely business MIS.
• Ensuring strict adherence to compliance, audit, and regulatory requirements for a customer segment.
• Coordination with CPC/RPC/Investment desks for account opening of customers.
• Managing complaints of customers and ensuring their resolution within TAT.

They truly believe that happy people make better companies. The Kotak way of life involves initiatives to find balance, meaning, and success, both at work and outside of it. It has a good work-life balance with understanding cooperative teams. The bank provides alternate Saturdays off with flexible timing depending on the needs of the employees.

• Developing and maintaining banking relationships with a select group of high-net-worth customers.
• Excellent communication skills with customer service orientation
• Courteous and polite.
• Good knowledge of Microsoft excels.
• Understanding of banking norms and processes.
• Degree Level: Bachelor's Degree

Banking

Full Time, Permanent

UG:

Any Graduate

• Good networking and relationship-building skills

Salem.

Upto 4 LPA

• Medical expense coverage
• Health insurance
• Wellness Initiatives
• Employee Engagement
• Leadership Connect
• Rewards and Recognitions
• Women-friendly part-time work policy
• Sabbaticals, etc.