Pharmacy Technician III

Job Summary and Qualifications

• Prepares and dispenses medications (under the supervision of a pharmacist), including sterile, and parenteral nutrition preparations safely and accurately using appropriate techniques.
• Distributes controlled substances to patient care areas and maintains records as required by law.
• Participates in the quality improvement and medication‑use review activities of the department. Collects data; conducts quality monitors and inspections; and maintains logs, records, and other documentation as assigned.
• Contributes to the quality and effective operation of the department.
• Completes monthly inspection of nursing units and pharmacy areas.
• Answers the telephone, identifying self and department, directs calls to appropriate personnel, and answers requests at the window.
• Receives, dispenses, and reconciles narcotics; prepares chemotherapy agents.
• Profiles TPN orders in the TPN computer for RPh verification.
• Obtains patient data from PCI for assigned clinical pharmacy monitoring sheets.
• Keeps pharmacy areas and equipment clean, neat, and well‑organized.
• Maintains current licensure/registration.
• Attends orientation, education, and training programs.
• Completes all competence/skills assessment requirements.
• Attends meetings and participates in committees as required.
• Adheres to health system and departmental policies and procedures. Complies with all requirements related to risk management, safety, medication‑use safety, security, fire safety, and infection control.
• Maintains strict confidentiality of patient, visitor, and employee information. Complies with HIPAA Privacy Rule standards.
• Performs work within specified time frames, adapting positively to frequent interruptions and changes in workload and/or work schedule.
• Provides courteous, cooperative service to patients, visitors, and staff. Demonstrates good oral and written communication.
• Works cooperatively with all staff, voicing concerns and suggestions to appropriate persons in a positive manner.
• Establishes and maintains long‑term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Demonstrates proficiency in required operating systems:
  Meditech, Med Com, Automated Dispensing Machines, Clinical Pharmacology, Microsoft Office, etc.
• Works independently with minimal supervision. Organizes and prioritizes work assignments, ensuring pharmacy services are provided in a timely manner.
• Understands and meets customers’ needs and expectations; the patient and family members always come first.
• Articulates knowledge and understanding of department and facility policies, procedures and systems.
• Answers telephones, responds to emails, researches information, and utilizes drug resources.
• Is punctual and dependable; reports to work as scheduled. Fulfills on‑call obligations per prearranged schedule. Absenteeism and tardiness within policy guidelines.
• Maintains a neat, professional, well‑groomed appearance. Wears identification badge at all times.
• Fosters a team environment by providing orientation and training to new team members.
• Performance demonstrates efforts to improve patient satisfaction, lower costs, improve quality, and promote safety.
• Demonstrates the ability to address problems in a group setting using tools and techniques for identification and resolution of problems.
• Demonstrates the values and behaviors of the organization.
• Participates in maintaining department inventory levels.
• Orders medication based on PAR levels.
• Orders medication based on clinical need in conjunction with formulary initiatives.
• Works with DOP or designee as needed in inventory management initiatives.
• Participates in maintaining department formulary initiatives.
• Communicates with appropriate medical, nursing and allied…