23815 - Sr Benefits Supv

Hiring Range: $74698.00 to $121384.00

Full Time or Part Time:

• Plan, prioritize, organize, supervise and forecast the activities of the Benefits Team in the administration and delivery of benefit program services and general office support. Ensure compliance with Federal, State and Organizational policies, procedures that govern benefits laws, rules and regulations.

• Benefit Program Oversight:
  Supervise staff in the delivery of benefit program administration and services involving health and life insurance, flexible spending accounts, retirement programs, disability case management to include Worker’s Compensation, leave programs and FMLA. Provide leadership to staff in the deliver of written and in-person communications to employees and their dependents on various topics to include new employee orientation, open enrollment sessions.
  
  Monitor and assists in resolution of issues involving benefit eligibility, claims handling, application for benefits and coordinates with statewide benefit program administrator. Escalate issues as needed to HR Manager attention. Attends local and statewide meetings.
• Maintain Confidentiality:
  Maintain strict confidentiality regarding personnel matters and disclose protected information only to those with an official need to know.
• Program and Related Office Support :
  Supervise staff to provide timely assistance to HR Consultants. Provide support to Talent Acquistion and file documentation, references and criminal history checks (including fingerprinting services), and DMV checks, and candidate communications. Support management in acquisition of administrative temporary clerical services through state contracts.
• Retirement Administration:
  Counsel employees regarding benefit programs to meet their needs for retirement planning. Implement and develop various communication techniques for the employee population. Review notification letters from VRS and ensure employees retiring receive all necessary forms and extended coverage information. Consult with employee regarding health coverage, options and costs and required time to notify. Answer questions about continuation of other benefits and disability credits.
  
  Submit disability credit balances to shared services for processing in Cardinal. Ensure payroll coordinator has calculated leave payout. Track retirement applications in process and those that are completed. Ensure accuracy of VNAV data and support VNAV coordinator during the reconciliation process. Prepare cost letters for purchase of prior service.
• Transactions and Records Management:
  Ensure appropriate documentation and authorizations are received prior to submitting transaction data to shared services. Ensure associated documentation is placed into the respective employee personnel file. Adhere to payroll and other organizational deadlines for submitting transaction data. Comply with Departmental guidance on Cardinal. Coordinate directly with related HR staff and management to resolve issues. Complete leave certifications for all classified employee separations or transfers from Central Office.

• Ability to determine response priorities and information sharing to obtain the best benefit available to customer.
• Ability to effectively communicate with diverse groups of internal and external customers, verbally and in writing.
• Ability to establish effective working relationships to resolve issues and to provide timely and accurate informational responses for different audiences.
• Ability to maintain confidentiality at all times and to model and manage such behavior for others.
• Ability to organize and prioritize multiple tasks and to implement strategic elements in an changing highly charged HR environment, as well as plan and communicate those changes.
• Ability to travel to attend meetings and events.
• Ability to work independently, form sound business decisions and meet project deadlines .
• Knowledge of insurance benefits and leave processes, disability, retirement, worker’s compensation programs, staffing actions, and related areas which affect transaction processing and benefit administration.
• Know…