IT Development Manager; Hybrid

Who We Are

Intact Insurance Specialty Solutions specializes in protecting what makes businesses unique. Our deep understanding of the specialty insurance market underpins customized solutions backed by targeted risk control and claims services. We are passionate about providing coverage aligned to our targeted customer groups across more than 20 verticals in the U.S., Canada, U.K., and Europe.

IT Development Manager – Corporate IT, based in Canton, MA and Salem, VA (hybrid schedule). The role supports company applications, technologies, and infrastructure, serving as a business and technical liaison between internal and external customers. The manager oversees cross‑functional planning, project teams, and the design and implementation of new or revised systems and programs. Responsibilities include direct report management, coaching, and performance oversight.

• Provide leadership and oversight to direct reports by establishing goals, coaching, and supporting development initiatives.
• Build and maintain strong relationships with senior and operating level business leaders, customers, and vendors.
• Act as a thought partner, recommending improvements to business processes by leveraging or defining new strategic IT capabilities.
• Serve as the point of contact for escalated issues and facilitate prioritization.
• Keep abreast of new technology developments and maintain technology standards and guidelines.
• Manage projects and life cycles, securing commitments and monitoring progress to meet milestones and objectives.
• Communicate project progress to senior IT and business leadership.
• Participate in IT governance, planning, and initiative review committees and meetings.

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.
• 7 to 10 years of IT and business/industry experience.
• 3+ years of management, supervisory, or team leader experience.
• Understanding of IT applications and technologies, including cloud architecture, SOA, Dev Ops, Git Hub, and containerization.

• Comprehensive medical, dental, and vision insurance with no waiting period.
• Competitive paid time off programs.
• 401(k) savings with annual contributions up to 12% of annual salary.
• Mental health support programs, life and disability insurance, paid parental leave, and a variety of voluntary benefits.

The salary range for this position is $134,000 – $178,000, with higher ranges for certain locations ($157,000 – $183,000 for San Francisco, CA; Washington DC; Massachusetts; and New York City metro areas). Compensation also includes bonus potential.

This position will remain posted until a final candidate is selected; once the role is filled, this job posting is removed.