Desktop Support
Job in
Salem, Roanoke County, Virginia, 24155, USA
Listed on 2026-05-16
Listing for:
STI
Full Time
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
Desktop Support, Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Role:
Desktop Support
Location:
Salem, VA
Duration:
Long Term
Work Schedule:
Onsite daily Monday–Friday 8:00 am–5:00 pm, no exceptions.
Location requirement:
Candidates local to the Roanoke/Salem, VA area required.
- Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams –
Required 5 Years - Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices –
Required 5 Years - Ability to communicate effectively verbally and in writing with individuals and groups –
Required 5 Years - Experience working with help desk request tracking and reporting tools –
Required 5 Years - Strong Customer Service skills that include a "customer first" attitude –
Required 5 Years - Provide computer training for field staff –
Required 5 Years - Desired:
Knowledge of computer/mobile device applications and how they operate in an enterprise environment. - Desired:
Experience with creating training documentation.
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