Dms​/Ems​/Scada Analyst - Senior-Principal

DMS/EMS/SCADA ANALYST - Senior-Principal

Location:

2 Locations

EMS/DMS/SCADA – Transmission Outage System (TOS) analysts provide technical support and training for computer Energy Management (EMS) Systems, Supervisory Control & Data Acquisition (SCADA), and transmission outage systems and other technical infrastructure used in Transmission Operations centers. Position requires a high degree of adaptability, and a focus on meeting customer needs and continuous improvement in the systems supported. A high ability to organize and coordinate customer needs will be required.

What you’ll do:

• Maintain reliable operations of SOM, Epilog, CMS, and AMP, referred to as Transmission Outage Systems (TOS). Improve and make recommendations to improve the quality, efficiency, and reliability of TOS and related services. Typically accomplished by identification of product defects, correction, and implementation activities.
• Execute assigned activities related to the deployment of new TOS related applications or enhancements such as extensive testing and documentation.
• Configure and maintain Transmission Outage System user interfaces including the implement/support Human Performance Initiative rules, AEP Policies, and Key Performance Indicators around TOS.
• Provide assistance and guidance to employees across the corporation in the proper use of applications.
• Assist higher level team members with overall Transmission Outage Systems needs.
• Senior Analysts (SG7 and SG8) will provide support/guidance or assist in providing support to less qualified Analysts on problem resolution. Train lower-level Analysts in specific equipment and software support activities.
• Senior Analysts (SG7 and SG8) will investigate, analyze and resolve application issues with no direction from senior staff.
• Coordinate application training plans and the development of training material with the appropriate training group.
• Perform data analysis and assist in the development of reports with no direction from senior staff.
• Coordinate the development of business processes and associated application requirements.

Preferred Skills and Knowledge:

• Strong skills in communication, issue resolution, organization, and facilitation are essential. Solid understanding of the business unit / operating company systems is preferred.
• Knowledge of Agile practices, Project Management, and Testing best practice.

Education: Associate’s degree in computer science, Electrical Engineering, Telecommunications or related technical field or higher from an accredited college/university, or high school diploma and two years related military or electric utility technical experience.

Experience: Four (4) years DMS/EMS/SCADA experience with associate’s degree, or Six (6) years of experience with a high school diploma. Individuals with a bachelor’s degree and 2 years of DMS/EMS/SCADA experience may be considered for entry into the organization at this level.

Education: Associate’s degree in computer science, Electrical Engineering, Telecommunications or related technical field or higher from an accredited college/university, or high school diploma and two years related military or electric utility technical experience.

Experience: Six (6) years EMS/SCADA experience with associate’s degree or eight (8) years of experience with a high school diploma. Individuals with a bachelor’s degree and 4 years of EMS/SCADA experience may be considered for entry into the organization at this level.

Additional required knowledge:

• Application development
• Operating System support
• Computer system administration
• Database technologies and support

Education: Associate’s degree in computer science, Electrical Engineering, Telecommunications or related technical field or higher from an accredited college/university, or high school diploma and two years related military or electric utility technical experience.

Experience: Ten (10) years EMS/SCADA experience with associate’s degree, or twelve (12) years of experience with a high school diploma, or a bachelor’s degree and 8 years of…