Insurance Processor - Hybrid

Position Overview

As a Rating Specialist in Commercial Lines Service Operations, you are responsible for determining the premium for risks using automated and/or manual methods. In addition, you are also responsible for processing subsequent transactions and the issuance of policies using a variety of systems and resources, including POS, PMS, ACT, Policy Creator, Microsoft Excel, and iBank. Work completed must meet quality and service standards.

• Developing knowledge of rating for 1-3 lines of business using automated and/or manual methods.
• Completing timely and accurate issuance of CL policies, quotes, endorsements, and subsequent transactions using automated and/or manual rating methods.
• Formulating partnerships with CL Underwriters and Underwriting Technicians to deliver a timely and accurate product to customers, agents and insureds.
• Rating and issuing using automated methods (POS, PMS, and ACT) and manual methods (manual creation of the declaration, manuscript endorsements) for multiple lines of business.
• Rating and issuance includes new business, renewals, quotes, endorsements, non-renewals, rewrites, cancellations, crits, report values, and/or the registry for small and middle market business for multiple regions.
• Interpreting issuance and rating instructions from Underwriters for new business, renewals, policy quotes, endorsements, rewrites, and cancellations for small and middle market business.
• Providing customer service support for agents and insureds, handling inquiries and resolving errors and requests.
• Staying current with changing conformance or compliance issues, as well as procedural, system and/or workflow changes.
• Using written and verbal communication skills to provide customer service support for CL – Underwriters.

• Analytical Thinking
• Responsiveness
• Written Communication
• MS Office
• Investigation
• Problem Solving
• Collaboration
• Working Independently

• Years of experience: 2 years
• Experience level:
  Experienced

• High School (required)

Pay offered will be based on education, work experience, location, and specific duties. A comprehensive benefits package includes medical, prescription, dental, vision, AD&D, and life insurance, short-term disability, and a 401K plan (subject to eligibility).

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.