Maintenance Technician

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The maintenance technician is responsible for providing an attractive, clean, safe, and well-maintained property, using a systematic approach that maximizes guest satisfaction and remains within budget.

Best Western Plus Beckley, WV

• Maintain and repair interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems, and swimming pool.
• Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently, and safely.
• Communicate and enforce all hotel policies and procedures.
• Inform management of hazardous situations, emergencies, or security threats.
• Maintain a clean and organized maintenance shop and ensure the security of hotel inventory.
• Assist all guests in a sincere and courteous manner, going the extra mile to ensure guest satisfaction.
• Understand and respond to customers’ needs, maintaining a high level of guest satisfaction.
• Perform preventative maintenance on all mechanical/electrical, HVAC, refrigeration, and plumbing systems.
• Maintain cleanliness of hotel grounds.
• Assist with hotel security to minimize risks of theft, crime, and hazards.

• Ability to accept directions and priorities from management and reliably follow through.
• Highly energetic and motivated individual.
• Ability to lift up to 80 pounds.
• Ability to work with machinery both indoors and outdoors.
• Ability to work independently with little supervision.
• Previous hospitality industry experience preferred but not required.
• Excellent interpersonal and communication skills with a strong customer focus.
• Strong problem-solving skills.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to manage multiple priorities and work efficiently to completion.
• Adaptability to change and flexibility regarding overtime during busy periods.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Hospitality

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