Quality Technician

Overview

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Summary

The Quality Technician is responsible for performing final inspection on complete mechanical and electrical assemblies and incoming inspection of components from our suppliers.

• Maintain a safe working environment and a commitment to safety excellence.
• Responsible for understanding and complying with the safety policy, procedures, and instructions.
• Inspect completed assemblies for compliance to quality and engineering requirements. This includes verification of Synchrony products through measurement and visual inspections.
• Inspect incoming components from suppliers. Documentation of any non-conformances.
• Complete first article inspections on new parts received from suppliers.
• Calibrate and maintain tools, fixtures, and/or instruments.
• Complete quality reports to communicate measurements and findings of inspections for manufacturing, engineering and/or suppliers.
• Acquire, analyze, and report quality information as required by the quality system.
• Support efforts to develop, implement, and improve manufacturing processes.
• Responsible for maintaining a clean and organized work area.
• Responsible for understanding and complying with the quality policy, procedures, and instructions to ensure product quality, customer satisfaction, attainment of business goals, and environmental well-being.
• Develop, implement, and maintain systems to track performance of manufacturing processes and external suppliers. Prepare, review, and evaluate data and develop recommendations for use by facility management.

Education

• Required:
  
  High School Diploma
• Preferred:
  Two-year degree in electrical engineering technology, mechanical engineering technology, or related technical degree and/or supporting technical certificate programs.

Required Experience

• At least two years of experience working in a light industrial or machine shop setting preferred.
• Experience working with precision parts and assemblies preferred.
• Technical aptitude and ability to read/understand work instructions and engineering drawings.
• Knowledge of quality management systems, including ISO 9001, PPAP, statistical process control (SPC) and lean business systems.

Language

• Must be able to read, write, and speak English.

Skills

• Must be able to use basic measurement devices, such as micrometers, calipers, and indicator gauges.
• Must be able to operate a Coordinate Measuring Machine (CMM).
• Must be able to read and interpret engineering drawings and schematics.
• Strong knowledge of quality management systems, inspection procedures, statistical process control and manufacturing processes.
• Strong problem solving, analytical, communication and teamwork skills.
• Strong organization and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Strong communication skills with demonstrated ability to gather, compile and present information to a wide range of internal and external audiences.
• Exhibit a high level of self-motivation, sense of urgency and comfort in making recommendations across broad teams.
• Must have proficiency in the use of Microsoft Office products, including Excel, Word, and PowerPoint.

• Must be able to work on feet for extended periods of time.
• Must be able to use hands for assembly and tool usage.
• Must be able to occasionally lift and/or move material per Synchrony lifting standards.
• Specific vision abilities required by this position include close vision, color vision, depth perception, and ability to…